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Establishing a Professional ‘Self’ through Effective Intercultural Communication

Approx. 10 hours to complete

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Course Summary

Learn how to effectively communicate with people from different cultures with this course. Gain insights into intercultural communication and develop skills to navigate cultural differences in various contexts.

Key Learning Points

Explore the impact of culture on communication
Develop cultural intelligence and empathy
Learn strategies for effective intercultural communication

Learning Outcomes

Develop cultural awareness and sensitivity
Effectively navigate cultural differences in various contexts
Improve interpersonal skills and communication with people from different cultures

Prerequisites or good to have knowledge before taking this course

No prior knowledge or experience required
A willingness to learn and engage in intercultural communication

Course Difficulty Level

Intermediate

Course Format

Online self-paced course
Video lectures
Quizzes and assignments

Similar Courses

Cross-Cultural Communication
Intercultural Communication and Conflict Resolution

Related Education Paths

Notable People in This Field

Intercultural Thought Leader
Intercultural Management Expert

Related Books

Description

In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.

As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

Outline

Introduction to Specialisation and Course
Specialisation Introduction Video
Course Introduction Video
Specialisation Overview
(FAQ) Frequently Asked Questions

Establish Work Relationships
Introduction to Multicultural Dimension
Power Distance
Individualist and Collectivist
Masculinity and Femininity
Long and Short Term Orientation
How cultural values affect the way we communicate
Intrapersonal Communication
Communication Process
Cultural Values, Context and Politeness
References
Establish Work Relationships

Effective Communication
Introduction to the 7Cs
Clarity
Completeness
Correctness
Conciseness
Concreteness
Coherence
Courtesy
Summary for 7Cs
Using the 7Cs to Inform
Giving Instructions
Offering Suggestions
Seeking Clarification
Giving Bad News
Summary for Interpersonal Communicative Strategies
References
Pre-lesson tasks
Quiz for Giving Instructions

Personal Profile
Establish Personal Self
Aligning self to your workplace
For Potential Employers
In Workforce
Connecting on Social Networking Sites
Etiquettes of using Social Networking Websites
References
Useful websites for your personal branding, CV and portfolio
References

Summary of User Reviews

Effective Intercultural Communication is a highly-rated course that teaches learners how to communicate effectively across cultural differences. Users have praised the course for its practical approach to intercultural communication. One key aspect that many users thought was good is the course's emphasis on developing cultural awareness and empathy.

Pros from User Reviews

Practical approach to intercultural communication
Emphasis on developing cultural awareness and empathy
Engaging and knowledgeable instructors
Interactive and thought-provoking assignments
Useful insights and strategies for navigating cultural differences

Cons from User Reviews

Some users found the course content to be too basic
A few users experienced technical difficulties with the platform
The pace of the course may be too slow for some learners
Limited opportunities for peer-to-peer interaction
The course may not be suitable for advanced learners

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