All You Need to Know About ITSM Processes In ServiceNow
- 3.7
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3 hours on-demand video
$
14.99
Brief Introduction
Understand the Core ITSM Processes in ServiceNowDescription
We will be starting from the basics of ServiceNow. So, even if you are not aware of creating records in ServiceNow, its fine. You will learn it.
In this course, core ITSM processes are covered - Incident, Problem, Change, Service Catalogs, CMDB, Knowledge.
Technical concepts of ServiceNow are not discussed in this course. You can look at my SerivceNow Admin course if you are looking for knowledge on Admin activities.
Requirements
- Requirements
- An idea about IT companies and Principles would be helpful but is not mandatory
Revanth Sodavaram Muni
3.7 Raiting
All You Need to Know About ITSM Processes In ServiceNow
- 3.7
-
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Understand the Core ITSM Processes in ServiceNow We will be starting from the basics of ServiceNow. So, even if you are not aware of creating records in ServiceNow, its fine....
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- 0.0
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