Brief Introduction
Customer, Employee and Partner Churn with case studiesDescription
This course will introduce the learners to different aspects of churn like proactive vs reactive strategy, the need for a churn prediction model and the IT & operations dimensions in churn. A churn maturity framework is also being covered that can be used to assess your organization's maturity for churn management. For machine learning enthusiasts, a walk through of the churn prediction model code is provided.
Requirements
- Requirements
- None.
Govind Kumar
5 Raiting
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