Cost of Poor Quality (COPQ) Management for Excellence
- 5
Brief Introduction
Learn to Analyze, Compute & Report Total Cost of Quality Accurately | Lean Manufacturing & Business Excellence CourseDescription
The Cost of Poor Quality (COPQ) is the cost associated with poor quality services and products. 4 key elements of Cost of Poor Quality are External Failure, Internal Failure, Appraisal and Prevention Costs.
As manufacturing and engineering professional, in-depth knowledge of COPQ will help you to :
Accurately compute or estimate COPQ
Perform cost-benefit analysis for quality improvements to take informed decisions.
Prioritize efforts to acquire maximum impact on profitability
Build business acumen and present quantifiable business proposals to senior management
You will learn:
Start from scratch, no prior knowledge of COPQ concept is required
Example based lectures to understand each element of COPQ
Cost of Quality Curve
Comprehensive understanding that goes beyond tracking costs of process wastes
How to expand COPQ to Total Cost of Quality
Downloadable Generalized Excel Based COPQ Estimation Template that can used for any scenario
Tips to estimate or compute all cost headers
Potential challenges in implementing COPQ and recommendation to overcome
Roll out Approach
Requirements
- Requirements
- Start from scratch, no prior knowledge of COPQ concept is required
- No pre-requisites, except for general understanding of manufacturing or any business operation