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Effective Communication in the Globalised Workplace - The Capstone

Approx. 5 hours to complete

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Course Summary

Effective Communication in the Globalized Workplace is a course that provides learners with strategies and tools for communicating effectively in diverse cultural and linguistic contexts.

Key Learning Points

Understand the impact of cultural and linguistic differences on communication
Develop intercultural communication competence
Learn to adapt communication styles to different cultural contexts

Learning Outcomes

Develop intercultural communication competence
Understand the impact of cultural and linguistic differences on communication
Learn to adapt communication styles to different cultural contexts

Prerequisites or good to have knowledge before taking this course

None
Interest in improving communication skills in globalized workplace

Course Difficulty Level

Intermediate

Course Format

Online
Self-paced
Video lectures
Interactive quizzes

Similar Courses

Cross-Cultural Communication
Business Communication
Intercultural Communication and Conflict Resolution

Related Education Paths

Notable People in This Field

Author of 'The Culture Map'
Author of 'When Cultures Collide'

Related Books

Description

The Capstone Project for this Specialisation requires you to demonstrate your understanding of the courses and integrate the knowledge and skills learned in real workplace scenarios. In particular, you will be given a choice of a few projects based on scenarios and case studies drawn from different workplaces.

The project outcome is a handbook or a practical guide, which could be a blend of text and multi-media. In completing the project, you will be required to use and/or collect relevant primary data from people in the workplace through emails, face-to-face chats, Skype discussions and incorporate the data into the handbook/guide as support. In addition, there will be a component on critical reflection on your learning journey. The Capstone Project is to be completed within six weeks. Evaluation will be done via a combination of peer and tutor assessment.

Outline

Capstone: An overview
Specialisation Introduction Video
RECAP - Establishing a Professional 'Self' through Effective Intercultural Communication
RECAP - Strengthening Your Widening Network
RECAP - Engaging in Persuasive and Credible Communication
RECAP - Becoming Part of the Globalised Workplace
Capstone Project - An Introduction
Capstone Project - An Overview

Capstone: E-guide
E-guide Part 1: Introduction
E-guide Part 2: Definition and Purpose
E-guide Part 3: Key Elements
E-guide Part 4: Linguistics

Capstone: Data Collection 1
Data Collection Part 1
Data Collection Part 2
Data Collection Part 3
Data Collection Part 4

Capstone: Data Collection 2
Data Collection - Email Request Part 1
Data Collection - Email Request Part 2

Capstone: Putting it altogether
Putting it altogether (Part 1)
Putting it altogether (Part 2)

Final Submission and Peer Critique

Summary of User Reviews

This course on effective communication in the globalized workplace has received positive reviews from users. Many users found the course to be helpful in improving their communication skills in a global setting.

Key Aspect Users Liked About This Course

The course content and materials were well-structured and engaging.

Pros from User Reviews

Course materials were well-structured and engaging
Instructors were knowledgeable and responsive
Course provided practical tips for improving communication skills

Cons from User Reviews

Some users found the course to be too basic
The course did not cover advanced communication strategies
Course assignments could be more challenging

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