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Google Workspace Mail Management

Approx. 6 hours to complete

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Course Summary

Learn how to effectively manage your email using Google Workspace with this comprehensive course. From organizing your inbox to creating filters and automating responses, you'll master the art of email management.

Key Learning Points

Learn best practices for keeping your inbox organized and efficient
Discover how to use filters and labels to automate email management
Get tips for composing effective emails and managing your calendar

Learning Outcomes

Master the art of email management and organization
Automate email management with filters and labels
Improve productivity and time management skills

Prerequisites or good to have knowledge before taking this course

Basic understanding of email and Google Workspace
Access to a Google Workspace account

Course Difficulty Level

Beginner

Course Format

Self-paced
Online
Video Lectures

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Description

Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to whitelist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault. By the end of this course participants will be able to: - Gain a basic understanding of the Domain Name System (DNS) used on the internet and be able to identify the record types used by Google Workspace. - Be able to implement common email security measures in your DNS records such as SPF, DKIM and DMARC and be able to explain the purpose of each measure. - Learn how to protect your users from inbound phishing and harmful software (malware). - Learn how to control which end user access features are available to your users. - Learn how to configure email whitelists, blacklists and approved sender lists to better manage mail delivery and protect against spam, phishing and malware. - Gain an understanding of the various compliance features provided in Google Workspace. - Gain a basic understanding of the mail routing options available to you as the Google Workspace administrator. Prerequisites You should have completed the Introduction to Google Workspace Administration, Managing Google Workspace, and Google Workspace Security courses.

Outline

G Suite Mail Management
Welcome and Getting Started Guide
Exercise #1 - Prepare your Google Workspace Domain
Introduction to DNS
DNS Records for Google Workspace
Exercise #1 - Sign into your Domain Registrar
Exercise #2 - Review your MX Records
Exercise #3 - Review your DNS Settings with Check MX
Introduction to Email Security
Exercise #1 - Authorize Senders with Sender Policy Framework (SPF)
Exercise #2 - Authenticate with DomainKeys Identified Mail (DKIM)
Exercise #3 - Manage Spam with Domain-based Message Authentication, Reporting, and Conformance (DMARC)
Introduction to Email Safety and End User Access
Exercise #1 - Configure Email Safety
Exercise #2 - Configure End User Access
Introduction to Prevention of Spam, Phishing and Malware
Exercise #1 - Create an Email Allowlist and a Blocked Sender List
Exercise #2 - Create an Approved Sender List
Exercise #3 - Security Sandbox
Inbound Gateway
Introduction to Compliance
Exercise #1 - Create a Content Compliance Rule
Exercise #2 - Create an Objectionable Content Rule
Other Compliance Controls
Introduction to Mail Routing
Exercise #1: Configure Split Delivery
Mail Routing Controls
Cancelling your Trial
Domain Name System (DNS) Records
Enhancing Email Security
Email Safety and End User Access
Prevention of Spam, Phishing and Malware
Compliance
Mail Routing

Summary of User Reviews

Discover how to effectively manage your emails with Google Workspace in this comprehensive online course. Learners have raved about the course's practical and useful content, which has helped them to manage their emails more efficiently. Overall, the course has received high praise from users.

Key Aspect Users Liked About This Course

The course's practical and useful content.

Pros from User Reviews

Clear and concise explanations.
Practical tips and tricks for managing emails.
Engaging and easy-to-follow course format.
Valuable insights into Google Workspace tools.
Great instructor who is knowledgeable and responsive to questions.

Cons from User Reviews

Some users found the course to be too basic for their needs.
Occasional technical issues with the course platform.
Course material can be repetitive at times.
Some users found the course to be too long and in-depth.
Limited focus on advanced email management techniques.

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