Negotiation, Mediation, and Conflict Resolution - Capstone Project
- 4.8
Course Summary
Learn the art of negotiation and how to effectively communicate with different types of people in various situations. Gain practical skills and strategies to achieve your goals in personal and professional settings.Key Learning Points
- Understand the principles of negotiation and how to apply them in real-life scenarios
- Develop effective communication strategies for different situations and personalities
- Learn how to overcome common negotiation obstacles and achieve successful outcomes
Related Topics for further study
Learning Outcomes
- Apply negotiation principles in various situations
- Develop effective communication strategies
- Overcome common negotiation obstacles
Prerequisites or good to have knowledge before taking this course
- Basic understanding of business and communication principles
- Willingness to practice and apply negotiation skills
Course Difficulty Level
IntermediateCourse Format
- Online
- Self-paced
Similar Courses
- Effective Communication: Writing, Design, and Presentation
- Negotiating the Impossible
- Conflict Resolution Skills
Related Education Paths
- Business Foundations Specialization
- Leadership and Management Certificate
- Business Strategy Certificate
Notable People in This Field
- Chris Voss
- Sheila Heen
Related Books
Description
This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization.
Outline
- Capstone project overview
- Challenge yourself, you're worth it !
- You are the expert now!
- How will you be evaluated?
- Before you begin !
- Eye of the expert: analysing a negotiation
- Analysis
- Reminder : Preparation before Action
- Reminder : People dimension - 3 elements to be prepared
- Reminder :Problem dimension - Motivation
- Reminder :Problem dimension - Solution at the table and justification
- Reminder : Problem dimension - Solution away from the table
- Reminder : Process dimension - 3 elements to be prepared
- Thorough analysis of the chosen negotiation
- Let's practice a negotiation
- Presentation of the simulation
- Before you start !
- Self-analysis template
- Let's practice a negotiation: Lesson Choices
- WINNING THE CONTRACT: Instructions for Part A (You are FabEvents Senior Manager)
- WINNING THE CONTRACT: Instructions for Part B (You are MacroTough Project Director)
- What if it had been a mediation?
- Use your mediation skills
- Reminder: The advantages of mediation
- Reminder: The Mediation Cycle (Part 1)
- Reminder: The Mediation Cycle (Part 2)
- Reminder: Joint or Separate Meeting?
- Reminder: The challenge of confidentiality
- Reminder: Traps for the Mediator
- Conclusion
- How will you be evaluated?
- To refresh your memory
Summary of User Reviews
The Negotiation Project course on Coursera has received positive reviews from users. Many users have praised the course for its practical approach to negotiation skills. The course provides learners with useful tools and techniques to negotiate effectively in various situations. However, some users have mentioned that the course is time-consuming and requires a significant commitment. Other users have highlighted that the video lectures could be improved with more engaging content and better visuals.Pros from User Reviews
- Practical approach to negotiation skills
- Useful tools and techniques provided
- Interactive exercises and assignments
- Valuable insights from experienced instructors
Cons from User Reviews
- Time-consuming and requires a significant commitment
- Video lectures could be more engaging
- Limited interaction with instructors and peers
- Some content may be repetitive
- No certification or accreditation