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Operations Management: Analysis and Improvement Methods

Approx. 19 hours to complete

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Course Summary

Learn how to manage the operations of a business or organization in this comprehensive course on Operations Management. From product design to quality control, this course covers all aspects of operations management.

Key Learning Points

Understand the principles of operations management and how they can be applied in various industries
Learn how to optimize production processes and supply chain management
Gain skills in project management and quality control

Job Positions & Salaries of people who have taken this course might have

- USA: $72,000
- India: ₹1,200,000
- Spain: €35,000
- USA: $72,000
- India: ₹1,200,000
- Spain: €35,000
- USA: $82,000
- India: ₹1,500,000
- Spain: €40,000
- USA: $72,000
- India: ₹1,200,000
- Spain: €35,000
- USA: $82,000
- India: ₹1,500,000
- Spain: €40,000
- USA: $79,000
- India: ₹1,300,000
- Spain: €38,000

Learning Outcomes

Understand the principles and practices of operations management
Learn how to optimize production processes and supply chain management
Gain skills in project management and quality control

Prerequisites or good to have knowledge before taking this course

Basic understanding of business management concepts
Familiarity with spreadsheet software such as Excel

Course Difficulty Level

Intermediate

Course Format

Online self-paced
Video lectures
Quizzes and assignments

Similar Courses

Supply Chain Management
Project Management
Business Strategy

Related Education Paths

Notable People in This Field

Elon Musk
Jeff Bezos
Indra Nooyi

Related Books

Description

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.

You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.

Outline

Module 1: Course Orientation & Process Analysis
Welcome to Operations Management: Analysis and Improvement Methods
Meet Professor Udatta Palekar
Learn on Your Terms
Lesson 1-1.1 Process View of Operations (Part 1)
Lesson 1-1.2 Process View of Operations (Part 2)
Lesson 1-2 Process Flow Analysis
Lesson 1-3 Capacity and Utilization
Lesson 1-4 Little’s Law
Syllabus
Glossary
Brand Descriptions
About the Discussion Forums
Update Your Profile
Learn More About Flexible Learning Paths
Module 1 Overview
Module 1 Readings
Orientation Quiz
Module 1 Graded Quiz

Module 2: Inventory management
Lesson 2-1 Inventory Basics
Lesson 2-2.1 Economic Order Quantity (Part 1)
Lesson 2-2.2 Economic Order Quantity (Part 2)
Lesson 2-3.1 Re-Order Point (Part 1)
Lesson 2-3.2 Re-Order Point (Part 2)
Lesson 2-3.3 Re-Order Point (Part 3)
Normal Distribution (Supplement)
Module 2 Overview
Module 2 Readings
Module 2 Graded Quiz

Module 3: Supply Chain
Lesson 3-1.1 What is a Supply Chain? (Part 1)
Lesson 3-1.2 What is a Supply Chain? (Part 2)
Lesson 3-2.1 Sourcing Decisions (Part 1)
Lesson 3-2.2 Sourcing Decisions (Part 2)
Lesson 3-3 Bullwhip Effect
Interview for Peer Review Assignment
Module 3 Overview
Module 3 Readings
Module 3 Graded Quiz

Module 4: Continuous improvement
Lesson 4-1 History of Continuous Improvement?
Lesson 4-2.1 Lean Management (Part 1)
Lesson 4-2.2 Lean Management (Part 2)
Lesson 4-3.1 Six-Sigma Methodology (Part 1)
Lesson 4-3.2 Six-Sigma Methodology (Part 2)
Lesson 4-3.3 Six-Sigma Methodology (Part 3)
Lesson 4-3.4 Six-Sigma Methodology (Part 4)
Value Stream Maps (Part 1)
Value Stream Maps (Part 2)
Value Stream Maps (Part 3)
Value Stream Maps (Part 4)
Value Stream Maps (Part 5)
Value Stream Maps (Part 6)
Gies Online Programs
Module 4 Overview
Module 4 Readings
Congratulations!
Get Your Course Certificate
Module 4 Graded Quiz

Summary of User Reviews

Discover the world of operations management with this highly-rated course on Coursera. Students rave about the engaging lectures, real-life examples, and practical applications of the course content. One key aspect that many users appreciate is the emphasis on teamwork and collaboration.

Pros from User Reviews

Engaging lectures that keep students interested
Real-life examples that illustrate key concepts
Practical applications that can be used in the workplace
Emphasis on teamwork and collaboration
Opportunities to interact with other students and instructors

Cons from User Reviews

Some students find the course content too basic
A few users have reported technical difficulties with the platform
Limited opportunities for one-on-one interaction with instructors
Requires a significant time commitment
Not suitable for students who prefer self-paced learning

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