Organisational Change - Effective Stakeholder Strategy
- 0.0
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Brief Introduction
Soar to Excellence in Organisational ChangeDescription
Stakeholder Engagement
Leadership Behaviours
The Value Ladders
Principles of Stakeholder Engagement
Identifying and Segmenting Stakeholders
Scoping Engagement
Stakeholder Mapping and Strategy
Stakeholder Characteristics
Stakeholder Interests
Power Mapping
Attitude to the Change
Mapping Emotional States to Engagement
Wins and Losses
Measuring Ability
Stakeholders Profiling
Personas and Empathy Maps
Stakeholder Radar
Mapping in two dimensions
Engagement Roles and Responsibilities
Stakeholder Strategy Document
Managing Relationships and Mobilizing Stakeholders
Influencing Strategies
Listening as a means of Mobilization
The Power of Empathy
Inertia and Disconfirmation
Conversation in Mobilization
Lead with meaning and emotion
Resistance to Change
Influencing through Demonstration
Requirements
- Requirements
- None
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- 4.1
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- 4.7
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- 4.7
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