Brief Introduction
Launch Your Career in Salesforce. Learn the foundational skills in Salesforce needed to start a new career.Course Summary
This Professional Certificate program from Coursera is designed to teach sales professionals how to effectively use Salesforce to manage their sales operations. The program covers topics such as data management, process automation, and sales forecasting.Key Learning Points
- Learn how to use Salesforce to manage sales operations
- Understand how to automate sales processes
- Gain skills in data management and sales forecasting
Related Topics for further study
Learning Outcomes
- Learn how to manage sales operations using Salesforce
- Gain skills in data management and process automation
- Be able to forecast sales accurately
Prerequisites or good to have knowledge before taking this course
- Basic computer skills
- Familiarity with sales operations
Course Difficulty Level
IntermediateCourse Format
- Online
- Self-paced
Similar Courses
- Salesforce Administrator
- Salesforce Developer
- Salesforce Sales Cloud Consultant
Related Education Paths
- Salesforce Certified Administrator Certification
- Salesforce Certified Sales Cloud Consultant Certification
- Salesforce Certified Platform Developer I Certification
Notable People in This Field
- Chairman and CEO of Salesforce
- Co-founder and CTO of Salesforce
Related Books
Description
The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.
Summary of User Reviews
Discover the Salesforce Sales Operations Professional Certificate and improve your skills as a sales operations professional. This course has received positive reviews from many users who found it helpful in developing their skills and knowledge in salesforce sales operations. One key aspect that many users thought was good is the course's comprehensive content that covers various topics related to salesforce sales operations.Pros from User Reviews
- Comprehensive content that covers various topics related to salesforce sales operations
- Flexible schedule that allows learners to complete the course at their own pace
- Real-world scenarios and case studies that provide practical insights and application of concepts
- Interactive learning experience with hands-on exercises and quizzes
- Opportunity to earn a professional certificate from a reputable institution
Cons from User Reviews
- Some users found the course to be too basic and lacking in-depth coverage of certain topics
- Limited interaction with instructors and other learners
- Some technical issues with the platform and course materials
- Course fee may be expensive for some learners
- No job placement assistance or career support after completing the course