Brief Introduction
Discover the science behind service systems, and in the process learn how the service sector can become more sustainable.Course Summary
This course explores the intersection of service science and sustainability, providing learners with the knowledge and skills to design sustainable service systems.Key Learning Points
- Learn about the principles of service science and how they apply to sustainability
- Understand how to design and implement sustainable service systems
- Explore case studies from a range of industries and sectors
Related Topics for further study
Learning Outcomes
- Design sustainable service systems
- Apply service science principles to sustainability challenges
- Analyze case studies and real-world examples of sustainable service systems
Prerequisites or good to have knowledge before taking this course
- Basic knowledge of sustainability concepts
- Some familiarity with service design
Course Difficulty Level
IntermediateCourse Format
- Online, self-paced
- Video lectures
- Interactive quizzes and assignments
Similar Courses
- Sustainable Business Strategy
- Sustainability, Society and You
Related Education Paths
Notable People in This Field
- John Elkington
- Kate Raworth
Related Books
Requirements
- Service science is a multi-disciplinary area of study. Students from different backgrounds – information management, design, computer science, social science, etc – will find service science rewarding. Students wanting to understand service from a more holistic and dynamic viewpoint would also benefit. Moreover, this course is ideal for people working in the service industry looking to enhance the sustainability of service by using innovative methodology and tools.
Knowledge
- The essence of service science: service system and value co-creationThe value propositions of different stakeholders in service systemsMethods and tools of service scienceCase studies and stakeholder interviews about service systems and value co-creation for sustainability
Summary of User Reviews
Discover the concept of service science and sustainability in this course. Students have found this course to be informative and engaging. Many users appreciate the practical approach and real-world examples used in the course.Key Aspect Users Liked About This Course
Real-world examples used in the course.Pros from User Reviews
- Informative and engaging course
- Practical approach
- Real-world examples used in the course
- Course material is well-structured and easy to understand
Cons from User Reviews
- Some users found the course to be too basic
- Limited interactivity and engagement with other students
- Course content may not be suitable for those with advanced knowledge on the subject
- Some users found the course to be too focused on theory rather than practical application
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