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Teamwork Skills: Communicating Effectively in Groups

Approx. 12 hours to complete

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Course Summary

This course focuses on important skills needed for effective communication and teamwork in the workplace. Learn how to build trust, manage conflict, and enhance collaboration.

Key Learning Points

Understand the importance of effective communication in the workplace
Learn strategies for building trust and managing conflict
Enhance your collaboration skills to work effectively with others

Job Positions & Salaries of people who have taken this course might have

Human Resources Manager
- USA: $60,000 - $100,000
- India: ₹600,000 - ₹1,000,000
- Spain: €30,000 - €50,000
Project Manager
- USA: $70,000 - $120,000
- India: ₹700,000 - ₹1,200,000
- Spain: €35,000 - €60,000
Team Leader
- USA: $50,000 - $80,000
- India: ₹500,000 - ₹800,000
- Spain: €25,000 - €40,000

Learning Outcomes

Develop effective communication skills in the workplace
Build trust and manage conflict within teams
Enhance collaboration skills to work effectively with others

Prerequisites or good to have knowledge before taking this course

No prior knowledge or experience required
A willingness to learn and practice new skills

Course Difficulty Level

Beginner

Course Format

Self-paced
Online

Similar Courses

Communication Strategies for a Virtual Age
Leading Teams
Building High-Performing Teams

Related Education Paths

Notable People in This Field

Brene Brown
Simon Sinek
Amy Cuddy

Related Books

Description

Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

Outline

Module 1
Introduction to the Course
Summary of Course
1: Theories of Communication
2: Communication as Transmission
3- Communication as Social Construction
4: Context (Professional and Civic, Difference Between Groups and Teams)
5: Interaction Design
6: Systems and Institutions
Module 1 Quiz

Module 2
0. Importance of Group Development and Decision Making
1. Socialization, Norms, and Roles
2. Phase Models of Group Development
3. Multiple Sequence Model of Group Development
4. Hidden Traps in Decision Making
5. Practices for Making Better Decisions
6. Creativity and Innovation
Module 2 Quiz

Module 3
0: Importance of Managing Conflict and Appreciating Difference and Diversity
1. How to have a Good Fight
2. Choosing the Right Words
3. Basics of Effective Negotiation
4- Diversity Matters
5- Understanding Identity
6- Communication and Gender
Module 3 Quiz

Module 4
0. Importance of Understanding Technology for Group Communication
1. Virtual Work
2. How Groups are Using Technology
3. Models - Media Richness and Dual Capacity
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism
6. Sociomateriality
Suggested Readings
Module 4 Quiz

Summary of User Reviews

Find out what students think about the Teamwork Skills: Effective Communication course on Coursera. Learn about the overall impression of the course, as well as the main strengths and weaknesses according to user feedback.

Key Aspect Users Liked About This Course

Many users appreciated the practical tips and real-life examples provided by the course, which helped them improve their communication and collaboration skills in the workplace.

Pros from User Reviews

Practical advice and examples that can be applied immediately in the workplace
Engaging and interactive content that keeps learners motivated
Great value for money compared to other professional development courses
Flexible schedule and self-paced learning options that suit busy professionals
Responsive and helpful instructors who provide personalized feedback

Cons from User Reviews

Some users found the course content too basic or repetitive
Limited opportunities for peer interaction and discussion
Not all topics covered in-depth or with enough detail
Course may not be suitable for learners who prefer theoretical or academic approaches
Some technical issues with the platform or course materials reported by a few users

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