Value-Based Care: Managing Processes to Improve Outcomes
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Course Summary
This course teaches students how to manage processes effectively in order to improve organizational performance. It covers various process management methodologies and techniques that can be applied to different industries and organizations.Key Learning Points
- Learn how to evaluate and optimize processes for maximum efficiency
- Understand how to use data to make informed decisions
- Develop skills in process modeling and analysis
Job Positions & Salaries of people who have taken this course might have
- USA: $90,000
- India: ₹1,200,000
- Spain: €45,000
- USA: $90,000
- India: ₹1,200,000
- Spain: €45,000
- USA: $65,000
- India: ₹800,000
- Spain: €30,000
- USA: $90,000
- India: ₹1,200,000
- Spain: €45,000
- USA: $65,000
- India: ₹800,000
- Spain: €30,000
- USA: $100,000
- India: ₹1,500,000
- Spain: €55,000
Related Topics for further study
Learning Outcomes
- Evaluate and optimize processes for maximum efficiency
- Use data to make informed decisions in process management
- Develop skills in process modeling and analysis
Prerequisites or good to have knowledge before taking this course
- Basic understanding of business processes
- Familiarity with process modeling tools
Course Difficulty Level
IntermediateCourse Format
- Online self-paced
- Video lectures
- Quizzes and assignments
Similar Courses
- Lean Six Sigma
- Process Mining: Data science in Action
- Business Process Management & Automation
Related Education Paths
- Certified Process Professional
- Certified Business Process Analyst
- Certified Process Automation Professional
Notable People in This Field
- Business Process Management Guru
- Process Innovation Expert
Related Books
Description
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real assistance to patients to manage chronic diseases and navigate the complex healthcare system. Gain an overview of panel management, a systematic, proactive approach to identify and address unmet chronic and preventive care needs of patients that leads to better health outcomes. Learn how clinical patient-based questions related to immunizations, cancer screenings, or diabetes care can generate data to support a strategy of identifying non-utilization patterns. In the summative assignment, you will demonstrate your knowledge by explaining and synthesizing the importance of office-based processes and patient-based supporting functions to improve patient outcomes and experience as well as clinical quality. As you reflect on what you have learned in this course, you will also have an opportunity to consider the relationship between managing these processes and functions and the fundamental premise of value-based care.
Knowledge
- Describe the importance of managing office-based processes for improving patient outcomes and experience, as well as clinical quality.
- Describe the importance of managing supporting functions for improving patient outcomes and experience, as well as clinical quality.
- Formulate a basic understanding of the relationship between managing processes and supporting functions to improve patient outcomes and experience.
Outline
- Introduction to Managing Office Processes in a Value-Based Care Practice
- If this is your first VBC course, please watch our Welcome.
- How This Course Works
- Overview of This Module
- Level Set: Managing Office Processes
- Effective Management of Office Processes
- Patient-Centered Medical Home and Team-Based Care
- Preventive and Screening Services
- Annual Wellness Visits
- Managing Acute Needs via an Open Access Model
- Quality of Care Management/HEDIS
- Coding to Support Enhanced Coordination
- Staffing
- From Triple Aim to Quadruple Aim: Care of the Patient Requires Care of the Provider
- Explore the Optional Resources for Module 1
- References for Module 1
- Module 1 Quiz
- Supporting Functions to Improve Outcomes
- A Case Study in Handling Multiple Processes
- Medical Management
- Utilization Management
- Evidence-Based Clinical Guidelines
- Case Management
- The Care Team and Case Management
- Data Management
- Pharmacy Management
- Drug Coverage and Pharmacy Benefits
- Registries
- Analytics
- Technology
- Guidelines, Types of Evidence, and Recommendations
- Coordination Around SDoH/Community Resources
- Accountable Care Atlas
- Explore the Optional Resources for Module 2
- References for Module 2
- Module 2 Quiz
- Course Project: Making This My Own
Summary of User Reviews
Read reviews for Managing Processes course on Coursera. Users highly recommend this course for its practical approach towards managing and improving business processes. However, some users feel that the course lacks in-depth coverage of certain topics and could benefit from more interactive exercises.Key Aspect Users Liked About This Course
Users found the course practical and useful for managing and improving business processes.Pros from User Reviews
- Course provides practical insights into managing and improving business processes
- Instructors are knowledgeable and engaging
- Course materials are well-organized and easy to follow
Cons from User Reviews
- Course lacks in-depth coverage of certain topics
- Some users feel that the course could benefit from more interactive exercises
- The course may not be suitable for those looking for a theoretical or academic approach
- The workload can be heavy for some users
- The course may not be suitable for those with no prior experience in business process management
Lechauncy Woodard
4.7 Raiting
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Value-Based Care: Managing Processes to Improve Outcomes
- 4.7
-
![]()
![]()
![]()
![]()
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COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes....
