Search result for Customer-centric design Online Courses & Certifications
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Customer-Centric IT Strategy
by Alex Cowan- 4.6
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Approx. 3 hours to complete
In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. IT Strategy Brief: The Customer Journey Demo: Sketching a Process Design Skit: Process Design...
How to Craft a Customer Centric Value Proposition Design
by Daniel Nilsson- 4.2
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1 hour on-demand video
Learn 4 amazing Value Proposition tools the super professionals use. Craft presentations and text that will impress. You need to stand out in 3 secondsThe competition is fierce and you need to be able to catch interest in less than 3 seconds and then keep it. Why should YOU take this course?...
$9.99
An Introduction to Business Design Thinking
by Marc Mclaughlin- 3
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2 hours on-demand video
This course offers you a real-world introduction to the topic of Business Design Thinking Business Design Thinking is a relatively new discipline and lives at the intersection of business and design. They are an interesting collection of strategy consultants, entrepreneurs, designers, artists and learning scientists who are happy to share their real-world gritty experiences making use of Business Design Thinking...
$12.99
Customer Centric Marketing for Entrepreneurs
by Beth Goldstein- 0.0
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4 Weeks
Design a marketing campaign and learn how to create brand excitement and attract engaged customers! How to use customer discovery tools to identify market needs, problems and opportunities Create customer profiles and personas that help you identify the right marketing channels to reach your customers Respond to evolving customer needs using personal, digital, social and mobile spheres...
$149
Design Thinking - A hands-on course on Innovation
by Hemang Shah- 3.6
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39 mins on-demand video
course is a hands-on approach to Design Thinking, a popular and good design impliesProducts and industries where Design Thinking has been usedProduct Design ChallengesFive Stage Design Thinking ProcessGetting hands-on with Design Thinking About Design Thinking Design it is a strong drive to solve key problems faced by the customer when needs, which results in an unforgettable customer experience....
$9.99
Grow Your Business Using Net Promoter Score®
by Kushal Dev- 4
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1.5 hours on-demand video
The only Net Promoter Score® course that has the power to transform your business into a customer centric one Chairman and Co-Founder, Customer Guru Customer Experience Professionals, Entrepreneurs & Business leaders - Who are serious about building a customer centric business!Anyone who wants to learn about NPS® and the principles of customer centricity...
$9.99
Marketing Campaign Strategy from A to Z
by Jasmine Wang- 4.1
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2 hours on-demand video
And—just as important—how do you design a good one? ) By gaining a strong understanding of your marketing strategy (product, target audience and strategic messaging), your marketing campaigns will be customer centric and focus on solving the customer problem....
$17.99
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Product Management with Lean, Agile and System Design Thinking
by Nitin R. Joglekar , Varun Nagaraj- 0.0
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6 Weeks
Learn how to use lean, agile and systems design thinking in all aspects of the digital products lifecycle. shape the direction of the product based on experimentation and system design thinking by learning from product roadmaps, competitive considerations, and allied evolution of demand in digital markets....
$399
Innovating with the Business Model Canvas
by Alex Cowan- 4.6
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Approx. 4 hours to complete
Knowing Your Customer Getting to Know Your Customer Better: Think See Feel Do Sculpting the Customer Journey: AIDAOR Delivering the Customer Journey through Customer Relationships and Channels Mapping Customer Relationships and Channels Key Activities and Strategy-Driven Process Design How to apply innovation tools from the worlds of design thinking and Lean Startup to your business model design...
Customer Experience Management (CX): MASTERCLASS 2021
by Manos Filippou- 4.2
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8 hours on-demand video
#1 Customer Experience Management Course. Customer Journey. Do you know that companies lose more than 75 billion dollars every year as a result of bad customer service? Enroll in this course and discover the art of a client-centric culture, find out what the top 10 customer experience (CX) strategies are, and get inspired to build outstanding client experiences!...
$21.99
