Search result for Customer engagement Online Courses & Certifications
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Customer Success | How to Actively Engage Your Customers
by Chuck Wall- 4.4
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1.5 hours on-demand video
Customer engagement is much more than having a call center or handling a complaint. Smart companies realize that in today’s social era, customer engagement requires emotional connection. · The Customer Engagement Value Chain drives profitable business growth • Westin Hotels succeeded in a creating new segment through targeted engagement...
$17.99
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
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Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. We can help you get there with the IBM Customer Engagement Specialist Certificate Program. We will help you to build the knowledge and develop the skills needed to be a successful Customer engagement specialist: Welcome to the IBM Customer Engagement Specialist Professional Certificate Course!...
Customer Success | Understanding Your Customers
by Dr. Muhammad Tahir Jan- 4.7
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1 hour on-demand video
Understand the meaning of Customer Success Understand Customer Centricity Understand Customer Value Understand Customer Satisfaction Understand Customer Loyalty Understand Customer Value-Driven Marketing Strategies Understand Customer Engagement Understand Customer Equity Know different types of customers or customer groups Understand Customer Generated Marketing...
$11.99
Microsoft Dynamics 365 customer engagement Online Deployment
by Brian Clark- 2.2
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Create a Customer Organizational Structure (25% - 30%)...
$11.99
Managing Customer Relationships in the Digital Environment
by P.K. Kannan , Mary Beth Furst- 0.0
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4 Weeks
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. You will learn from marketing science experts who will leverage the latest in research and proven application of customer engagement tools and strategies. 1 Customer Lifetime Value Concepts...
$499
Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
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6 Weeks
This course deals with creating and nurturing relationship marketing strategies in the financial services industry, to foster enhanced customer engagement and add more value to the relationship. Effective Relationship Marketing Strategy for achieving the desired Customer Lifetime Value Significance of Loyalty & Trust for a sustainable customer relationship Rekindling the lost relationship and implementing a Customer Reactivation Strategy...
$149
Creating Profits: The Marketing Process
by Dr. Muhammad Tahir Jan- 4.9
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1 hour on-demand video
Understand the customer needs, wants, and demands, so that they can be approached in a manner that is profitable for the business/ organisation Understand how to create a customer value-driven marketing strategy The meaning and importance of customer engagement Understand the benefits customer engagement offers to your business and organisation...
$11.99
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Customer Experience Management Essentials
by Roel Leijten- 3.7
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3.5 hours on-demand video
Learn How To Measure And Improve Customer Loyalty It’s about understanding your customers so completely, that your organization can deliver optimized and personalized experiences that increase customer engagement and loyalty. In this course we will discuss the customer journey map, which is an incredible powerful tool to indicate and improve Touch Points....
$9.99
Become An Expert At Microsoft Dynamics 365 Online Deployment
by Online CRM Training (3E Consulting Private Limited)- 4.5
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3.5 hours on-demand video
Practical Hands-on Course: Learn Microsoft Dynamics 365 Customer Engagement Online Deployment & Become An Expert. Gaurav Tempe "This is a great course to clear your concepts for Microsoft Dynamics 365 customer engagement Online Deployment MB2-715. Do you want to master Microsoft Dynamics 365 Customer Engagement Online Deployment? Create A Customer Organisational Structure...
$17.99
Google Analytics Training
by Uplatz Training- 3.5
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2.5 hours on-demand video
Track your website traffic, customer behavior, user journey & engagement with this comprehensive Google Analytics course Understand your customer journey and full marketing funnel Optimize site traffic and user engagement on your website Customer Segmentation...
$11.99
