Search result for Free conflict resolution courses Online Courses & Certifications
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Mediation and Conflict Resolution
by Alan Jenkins , Aurélien Colson , Joseph Maila- 4.7
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Approx. 14 hours to complete
You will gain a deeper understanding of workplace and international conflict resolution. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Mediation within an organization's "Dispute resolution system"...
Communication skills, personal development and negotiation
by Mihai Alexandru Gafar- 3.7
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1.5 hours on-demand video
Experience together with soft skills courses and trainings have developed my skills and the capacity to see past conflict in order to achieve my goals. I will guide you through all you need to know in order to improve your communication skills and conflict resolution skills....
$9.99
Conflict Resolution and Peace Building
- 4.3
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conflict in order to resolve disputes. Amicably negotiating differences before they degenerate into a conflict is, this book suggests, the...
Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
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2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like: Know when to intervene and how to approach conflict resolution conversations...
$17.99
Negotiation, Mediation, and Conflict Resolution - Capstone Project
by Aurélien Colson- 4.8
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Approx. 10 hours to complete
This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization....
Conflict Management with Emotional Intelligence
by Robin Hills- 4.5
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3.5 hours on-demand video
Discover ways to grow your communication skills to manage conflict and develop emotional intelligence in the workplace Conflict and disagreements are a natural part of everyday life as there is not enough of what everyone wants to go around. Compare and contrast the various modes that can be used in conflict resolution...
$22.99
Developing and Improving your Value
by The Art Of Service- 3
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2 hours on-demand video
Adding Value to your job and career through improved Professional development, conflict handling and decision making. , Decision-Making and Assertiveness, Time Management, Dealing with Change and Conflict resolution....
$11.99
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Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
·Conflict Resolution...
$9.99
Master Strategic Thinking and Problem Solving Skills
by Warren Chalklen, PhD- 4.4
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2.5 hours on-demand video
** SPECIAL FREE BONUS** EXCEL DECISION MAKING WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel workbook packed with activities and ready to use models. This course covers important topics such as decision making skills, conflict resolution models, product analysis and strategic thinking....
$15.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
The Intermediate exam is available which covers this topic however we recommend completing courses from the above list to better prepare for the exam....
$11.99
