Search result for Customer needs Online Courses & Certifications
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Customer | How to Understand Customer Needs
by Learoy Tonight- 4.5
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1 hour on-demand video
Be guided on understanding the modern customer and how their needs have changed over time How to understand customers’ needs will give you the tools to make a connection and build a relationship with your customer base. You will also be guided on understanding the modern customer and how their needs have changed over time....
$14.99
Marketing: Customer Needs and Wants
by Mario Capizzani- 4.4
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Approx. 10 hours to complete
Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions. The course will cover the following:...
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. Through an integrated set of five modules and hands-on project experiences, learners will acquire the knowledge and skills to turn their ideas gained from understanding customer needs into innovative new products. Identifying Customer Needs Identifying Customer Needs through Lead Users...
Customer Centric Marketing for Entrepreneurs
by Beth Goldstein- 0.0
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4 Weeks
Understanding how to quickly identify true customer needs and then apply the learnings to identify the right marketing approach for your company is critical if you are looking to launch and/or grow a business. How to use customer discovery tools to identify market needs, problems and opportunities Respond to evolving customer needs using personal, digital, social and mobile spheres...
$149
Six Sigma Black Belt QFD Specialist Certification
by Advanced Innovation Group Pro Excellence (AIGPE)- 4.4
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38 mins on-demand video
Use Quality Function Deployment QFD to Convert Customer Needs to Requirements and Achieve QFD Specialist Certification If a Customer is buying an Air-Conditioner, will he inform the Manufacturer that the Air-Conditioner should give a cooling of 16 to 22 degree Celsius? Enroll today, Become a QFD Specialist and Systematically Translate Your Customer Requirements to Engineering / Technical requirements....
$9.99
Marketing Psychology – The Art of Ethical Persuasion
by MindMekka ®- 4.4
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1 hour on-demand video
How to utilise marketing tactics and psychological principles to better satisfy customer needs and increase sales. Learn how to use principles of psychology to connect with your target market at each stage of the buying process, thereby driving increased sales and building strong customer relationships....
$19.99
Achieving Product-Market Fit
by James Green- 0.0
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4 Weeks
You should use market segmentation to get specific about who your target customer is. Your value proposition is your plan for how your product will meet customer needs better than the alternatives. Out of all the potential customer needs your product could address, which ones will you focus on with your product?...
$199
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Essentials of Customer Service
by Saurabh Jetli- 5
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36 mins on-demand video
Simplifying delivery of customer service The course revolves around Customer service, its relevance and how it can be delivered. It brings to light some key actions in the form of Ownership, reduction of Customer effort and the need to measure customer service....
$11.99
Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Further you will learn how to implement a sales strategy to meet customer needs and increase customer satisfaction. Appreciate how sellers structure their organization to manage customer accounts...
$149
Excellence in Customer Service
by Peace Itimi- 3.7
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1 hour on-demand video
Handling Customer Complaints | Dealing with Difficult Customers | Listening & Telephone Skills Customer service is a company’s opportunity to connect with customers, solve problems, and show they care. And when customer service is executed well, it can resonate with customers for years to come. The basics needs of a customer and how to fulfill them...
$9.99
