Search result for Customer relationship building Online Courses & Certifications
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Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
6 Weeks
Ergo, it is imperative for Financial Services’ professionals to move from transaction management to relationship management and create meaningful relationships with the sole objective of enhancing customer value. Effective Relationship Marketing Strategy for achieving the desired Customer Lifetime Value Significance of Loyalty & Trust for a sustainable customer relationship Rekindling the lost relationship and implementing a Customer Reactivation Strategy...
$149
Customer Relationship Management: CUSTOMER EXPERIENCE
by Elizabeth Graham- 0.0
31 mins on-demand video
CUSTOMER EXPERIENCE MANAGEMENT In this course you will be learning about CRM (Customer Relationship Management). You will gain a understanding on why CRM is needed and what CRM systems entails when building customer loyalty and improving customer life cycle. CUSTOMER RELATIONSHIP MANAGMENT CUSTOMER EXPERIENCE MANAGMENT BUILDING CUSTOMER LOYALTY IMPROVING CUSTOMER LIFE CYCLE...
$12.99
Marketing Fundamentals In Practice
by Eric Yeboah- 4.7
2.5 hours on-demand video
Relationship marketing, extended marketing mix, New product development process, corporate resources, segmentation etc. Building great relationship with the customer is an important asset to an organisation, it is through relationship that develop customer loyalty....
$11.99
Branding and Customer Experience
by Michael Thompson- 4.6
Approx. 11 hours to complete
Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. Customer Journey Mapping from an Expert: Beatriz Macarrón, Strategy Director, Garaje de Ideas User Experience, Customer Experience, and the Relationship to Brand Required Reading: Building a Brand Through Customer Support...
Salesforce Basics
by Stephane Muller- 4.4
Approx. 16 hours to complete
In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. These tools will serve as building blocks to implementing Salesforce into any organization....
Learning Path: Business Management with Odoo 10
by Packt Publishing- 4.4
4 hours on-demand video
Its main goal is to homogenize the information system of the company by providing a comprehensive suite of business applications including sales, customer relationship manager (CRM), project management, warehouse management, manufacturing, accounting, and human resources. Next, you’ll explore Customer Relationship Management in Odoo and its importance in today's modern business environment....
$11.99
Sales Training: Practical Sales Techniques
by Chris Croft- 4.6
2 hours on-demand video
Sales needn't be slimy, immoral, or complicated - it's simply about getting the best solution for the customer so they are thrilled to buy from you. This course covers everything you need to know about sales: from preparing and planning, relationship building, objection handling techniques, and closing the deal at a brilliant price. Building a rapport and relationship...
$21.99
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Sales in Sport Business
by Peggy Keiper , Jon Nachtigal , Michelle Gulino , Travis Misner- 0.0
4 Weeks
Customer Service...
$149
Understanding Business Model Canvas with real life examples
by Manish Gupta- 0.0
2.5 hours on-demand video
Qualitative – overall customer experience and outcome Customer Segments: To build an effective business model, a company must identify which customers it tries to serve. Customer Relationships: To ensure the survival and success of any businesses, companies must identify the type of relationship they want to create with their customer segments....
$12.99
Hospitality & F&B Management - Suggestive Selling Skills
by Hotel Management School Your learning Partner- 3.5
1.5 hours on-demand video
understanding customer needs. building a rapport and long term and trusted relationship with them....
$12.99