Search result for Negotiation and conflict resolution certification Online Courses & Certifications
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Environmental Challenges: Scarcity and Conflict in the Natural Environment
by Jon Lovett- 0.0
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War and conflict can severely disrupt the governance of the environment. What is the impact on both people and the environment? The principles of scarcity and conflict Scarcity and conflict Discussion: Environment and conflict Focusing on – Conflict resolution and negotiation skills...
Free
Negotiation skills: Negotiate and resolve conflict
by Dr Andrew Heys- 4.7
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Approx. 14 hours to complete
This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Coping with complexity: From multi-party negotiation to conflict transformation 1 Complexity in negotiation and conflict resolution Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation...
Mediation and Conflict Resolution
by Alan Jenkins , Aurélien Colson , Joseph Maila- 4.7
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Approx. 14 hours to complete
With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches....
Negotiation, Mediation, and Conflict Resolution - Capstone Project
by Aurélien Colson- 4.8
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Approx. 10 hours to complete
This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. - Define what a mediation is and choose when to use it;...
Introduction to Business Negotiations
by Jay Gary Finkelstein- 0.0
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9 Weeks
In Introduction to Business Negotiations, you will explore the elements of a successful negotiation, including problem-solving and conflict resolution. The key elements of a successful negotiation How to identify, assess and achieve client objectives in a negotiation How well you are performing at each stage of the negotiation process, using scheduled assessments and debriefing sessions...
$349
Negotiation Fundamentals
by COURSE ENVY- 3.4
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1.5 hours on-demand video
Learn how to advance your life with negotiation, deal-making, and conflict resolution! What you will learn in this course is original, tested, and very detailed! Learn the negotiation strategies I implement daily. Negotiation Do’s and Don’ts This course is designed for anyone wishing to have better results in negotiation, deal-making, and conflict resolution, be it in formal or informal situations....
$12.99
Successful Negotiator: Master in Agreements Negotiation
by Life Skills Academy Copenhagen- 4.5
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1.5 hours on-demand video
Principled negotiation is an interest-based approach to negotiation that focuses primarily on conflict management and conflict resolution. This course promotes principled negotiation, or negotiation on the merits, which is designed to produce wise outcomes efficiently and amicably. Power, the use of dirty tricks and refusal of the other party to use principled negotiation all can kill a deal....
$19.99
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Culture and Law: The East Asian Perspective
by Maji C. Rhee- 0.0
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3 Weeks
Explore legal cultures in East Asia, Confucianism, apology, and Legal Orientalism. Students and researchers interested in an introduction to East Asian societies, conflict resolution, negotiation studies, as well as contemporary legal cases in Japan, South Korea, and China are welcomed to join the course and discussions. Build thinking skills for conflict resolution...
$49
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program. ·Making Decision and Assertiveness ·Delivering presentations and Public Speaking ·Conflict Resolution The next and final level is Customer Service Expert program. au to purchase your exam voucher and sit your final exam....
$9.99
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
An introductory course about learning to prepare, build and deliver a presentation to have a better customer service. There have been so many changes in customer expectations and with service delivery, which is why we have created a completely new series of qualifications and certifications. Conflict Resolution...
$11.99
