Search result for Service quality Online Courses & Certifications
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Operations Management: Strategy and Quality Management for the Digital Age
by Udatta Palekar- 4.6
Approx. 19 hours to complete
Welcome to Operations Management: Strategy and Quality for the Digital Age Module 2: Service Operations Management 1 Service Quality (Part 1) 2 Service Quality (Part 2) 3 Service Quality (Part 3) 4 Service Recovery Methods [sidebar] (Optional) 1 Disruptive Service Operations (Part 1) 2 Disruptive Service Operations (Part 2) 4 Examples of Analytics and Quality...
Services Marketing In Totality
by Eric Yeboah- 4.2
2 hours on-demand video
service recovery strategies, service failures, service encounters, customer role in service delivery learn about the dimension of service quality understand customers response to service failures learn about the cause behind service switching understand service recovery strategies understand service quarantees understand customer roles in service delivery learn how to manage service promises...
$11.99
SAP QM Quality Management (beginner to advanced level)
by Uplatz Training- 0.0
13 hours on-demand video
SAP QM (Quality Management) is an important application component of business logistics that supports all activities associated with quality planning, quality inspection and quality control within an organization thus allowing the users to implement the most important elements of a quality management system into their operations. Quality certifications Quality notifications Quality Management in Sales and Distribution Service...
$12.99
Operations Management: Management of Quality
by Sorin Dumitrascu- 4.2
2 hours on-demand video
It can refer to how well a product or service meets a company's own quality standards. There are many different quality management strategies, and these can vary from organization to organization. Quality is crucial to manufacturing and service industries. This course covers many quality management principles, techniques, and tools that can be applied in service or manufacturing organizations....
$11.99
Services Marketing: Concepts & Applications
by Shainesh G- 0.0
6 Weeks
Drawing on research and examples from successful businesses, this course will equip learners with frameworks and models that can be applied in a variety of service contexts. Delivering service value Service quality and excellence...
$149
API Testing with Postman
by Packt Publishing- 4.1
2 hours on-demand video
Verify quality in service-based architectures Dave has also helped to improve product quality through the creative use of automation tools and by helping build out automation frameworks. He is also passionate about the importance of producing good quality software and so is excited to be able to author courses that allow him to share some of his testing knowledge....
$12.99
Value-Based Care: Reimbursement Models
by Susie Gronseth , Sara G. McNeil- 0.0
Approx. 5 hours to complete
To build on those options, you will learn how risk-adjustment, quality scores, and patient satisfaction measures are critical parts of value-based care and payment contracts. Quality and Risk Adjustment in Value-Based Payments Measuring and Paying for Quality Describe the importance of risk adjustment, quality scores, and patient satisfaction measures in value-based care contracts....
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Microsoft Service Adoption Specialist
by Brandon Neeb , Karuana Gatimu- 0.0
4 Weeks
Structure of a service adoption team How to create service strategy & success measures Drive adoption of Office 365 and Microsoft Teams for your organization as example workloads in a cloud service adoption strategy. Write a collaboration and communications service strategy. Work with technical talent to ensure service readiness and quality....
$99
International Hospitality & Healthcare Services Marketing
by Sunmee Choi- 4.7
Approx. 5 hours to complete
Introduction to service businesse Unique characteristics of service businesses: 01. Unique characteristics of service businesses: 02. Unique characteristics of service businesses: 03. Unique characteristics of service businesses: 04. Unique characteristics of service businesses: 05. Practice Quiz for Lesson 1 'What is unique about managing a service business? Graded Quiz for Lesson 1 'What is unique about managing a service business?...
Natural Gas
by Tom Russo- 4.7
Approx. 16 hours to complete
Quality & Measurements Safety & Customer Service Customer Service & Metering Safety & Customer Service (OPTIONAL) Resources Safety & Customer Service...