Search result for Customer research methods Online Courses & Certifications
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Customer Insights: New Product Development Orientation
by William Qualls- 4.4
Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research MODULE 3: Identifying the Voice of Your Customer...
Market Research the Right Way
by Bob Norton- 0.0
2 hours on-demand video
Defining market research and framing the job needed to greatly reduce the risk any product or company launch failing. Learn how market research will steer your enterprise to success. Learn new market research concepts that will help your company design ONLY what customers will pay for....
$69.99
How to conduct market research in startups and small firms?
by Asen Gyczew- 3.8
5 hours on-demand video
That's why I created for you this hands-on course so that you can see how with virtually no money you can research many important to you aspects like the size of the market or a particular segment, the sales tactics of competitors, customer preferences etc. I will show you 3 groups of market research methods:...
$11.99
Research Proposal: Initiating Research
by Jim Fong- 4.6
Approx. 11 hours to complete
Market Research is a growing and important field that is used in many industries around the world. Getting Started and Introduction to Market Research Introduction to Market Research Defining Market Research Market Research Is the Answer to 'Uberization' and the Customer Challenges of the 21st Century Methods and Tools in Qualitative Research...
New dimension of influence & persuasion power in business
by Grande Cru Sp z o.o. Olaf Sawajner- 4.7
2.5 hours on-demand video
As a CEO I use proven by science methods, tools and researches to boost sale, customer engagement and influence in many dimentions like: increasing saleincreasing power of adds, promotion and marketingdesigning environment and customer journey to influence their emotion, thoughts, decisions and behaviorsgive an advantage during negotiationsincrease influence during private and business conversationsWhy I write about this?...
$11.99
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
3 hours on-demand video
We will cover the various methods and tools that can be used to gain a meticulous understanding of your business's most important customer group(s) The methods in this section include: Quantitative & Qualitative Research, Customer Analytics & User Behavior Tracking Tools, additionally you will learn how to develop robust Buyer Personas & Customer Journey Maps...
$11.99
Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
Approx. 11 hours to complete
Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features Customer value Qualitative and quantitative marketing research Importance and methods of market segmentation Troubleshooting your customer discovery...
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Complete Design Thinking Masterclass | eBook included
by Andy Woynarowski- 4.3
4.5 hours on-demand video
30 methods fully integrated in the design thinking process You'll learn design thinking methods focused on business requirements analysis, customer research, problem definition and ideation as well as prototyping, testing and the impact delivery. how to not only do the customer research to fully understand the perspective of your customers but also how to synthesise and use the results...
$25.99
Cost and Economics in Pricing Strategy
by Jean Manuel Izaret , Thomas Kohler , Ronald T. Wilcox- 4.8
Approx. 12 hours to complete
Developed at the Darden School of Business at the University of Virginia, and led by top-ranked Darden faculty and Boston Consulting Group global pricing experts, the course provides the practical and research-based models and methods you need to set prices that maximize your profits. --Evaluate the impact of channel intermediaries and customer lifetime value on pricing...
Market Research and Consumer Behavior
by Shameek Sinha- 4.4
Approx. 6 hours to complete
It is separated into two sections: Market Research and Consumer Behavior. Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations. Marketing Research Fundamentals...