Search result for Conflict resolution training Online Courses & Certifications
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Complete Guide to Conflict Management in the Workplace
by Joeel & Natalie Rivera- 4.4
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2 hours on-demand video
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques Facilitate conflict resolution conversations, using powerful communication techniques and knowing important mistakes to avoid. You’ll also learn the 6 Steps to Conflict Resolution, including important conflict resolution skills like: Establish conflict resolution guidelines, procedures, and training for your organization...
$17.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
Master of Industrial and Organizational Psychology
by Dr Chandrakala Wagh- 3.9
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3 hours on-demand video
Most IMP : Workplace motivation, workplace conflict, conflict resolution, employee training, employee mentoring and coaching practices....
$9.99
Anger Management & Conflict Resolution Program - (4 hours)
by George Patriki- 4.4
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4 hours on-demand video
Anger Management & Conflict Resolution Program will help you understand and manage your anger so that it doesn’t explode into rage. This program is also ideal for supervisors and managers to help them develop communication and conflict resolution skills with work colleagues....
$18.99
Become a Master at Conflict Management at Home or Work
by Roger Kay Allen, Ph.D.- 4.6
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4.5 hours on-demand video
Learn Communication Skills in Conflict Resolution and Emotional Intelligence; Face Difficult Conversations Confidently The dictionary defines conflict as a serious disagreement or argument. And, unfortunately, we have little training in conflict resolution skills. Dialogue-key to conflict resolution Importance of conflict resolution in your personal relationships Importance of conflict resolution in your organization...
$16.99
Conflict Management with Emotional Intelligence
by Robin Hills- 4.5
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3.5 hours on-demand video
Discover ways to grow your communication skills to manage conflict and develop emotional intelligence in the workplace Conflict and disagreements are a natural part of everyday life as there is not enough of what everyone wants to go around. Compare and contrast the various modes that can be used in conflict resolution...
$22.99
How To Quickly Diffuse Another Person's Anger
by Silvia Wright-Davies- 4.6
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1 hour on-demand video
Nor is this a Conflict Resolution course; this would be far more in-depth and would incorporate a small component on anger management. Develop the skills to work toward an amicable resolution...
$15.99
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Essential Competencies for Nurse Preceptors
by Patricia D. Franklin, PhD, RN , Michelle Moulton DNP, RN, PCCN-K, CHSE- 0.0
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7 Weeks
Communication and conflict resolution Apply principles of effective communication and conflict resolution to the clinical learning experience....
$199
Customer Service -Delivering Presentations & Decision Making
by The Art Of Service- 5
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32 mins on-demand video
Conflict Resolution...
$11.99
Communication in the 21st Century Workplace
by Patricia Bravo, MBA, SPHR- 4.4
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Approx. 6 hours to complete
Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc....
