Search result for Customer experience management Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 219 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Customer Relationship Management: CUSTOMER EXPERIENCE
by Elizabeth Graham- 0.0
-
![]()
![]()
![]()
![]()
![]()
31 mins on-demand video
CUSTOMER EXPERIENCE MANAGEMENT I will be teaching you how to manage customer experience in order to cross sell and up sell using CRM features. You will gain a understanding on why CRM is needed and what CRM systems entails when building customer loyalty and improving customer life cycle. CUSTOMER EXPERIENCE MANAGMENT BUILDING CUSTOMER LOYALTY IMPROVING CUSTOMER LIFE CYCLE...
$12.99
Customer Experience Management Essentials
by Roel Leijten- 3.7
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Roel will walk you through the essentials of Customer Experience Management from beginning to end, explaining where needed the business value of this concept in a hyper-connected global marketplace. This is not a theoretical overview, but a hands-on approach on Customer Experience Management in order to measure and improve customer loyalty....
$9.99
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
-
![]()
![]()
![]()
![]()
![]()
5 hours on-demand video
Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. This customer experience management course contains powerful tools, techniques and teachings to deepen your knowledge with customer emotions and other relevant aspects. Over 5 hours of high quality customer experience management content delivered by highly experienced business coaches...
$9.99
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
Welcome to this course on Customer Experience Management (CXM), with a specific focus on Omnichannel customers. In this course, you will learn how to develop a comprehensive Omnichannel Customer Experience Management Strategy that will allow your business to provide a smooth and seamless customer experience across all channels. Develop a comprehensive Omnichannel Customer Experience Management Strategy...
$11.99
Customer Experience Management (CX): MASTERCLASS 2021
by Manos Filippou- 4.2
-
![]()
![]()
![]()
![]()
![]()
8 hours on-demand video
#1 Customer Experience Management Course. Customer Experience Management (CX) on Steroids! This course includes a Guide/Cheat Sheet for busy professionals who do not have a lot of time, and want to acquire the most important information about Customer Experience (CX) with the least effort possible! In just 30 minutes learn everything you need to know about CX!...
$21.99
International Hospitality & Healthcare Services Marketing
by Sunmee Choi- 4.7
-
![]()
![]()
![]()
![]()
![]()
Approx. 5 hours to complete
(1) Identify the unique characteristics of service businesses and create successful management strategies to better manage the role of customers to gain desirable business outcomes, better market products than are intangible, and better manage customer expectations and perceptions. Customer participation Revenue Management Evolvement of healthcare management focus Examples of successful patient experience management: Shouldice Hospital...
CX - Customer Experience Management in 2020 and 2021
by Matthieu Bonelli- 4.4
-
![]()
![]()
![]()
![]()
![]()
2 hours on-demand video
This course has been designed to give you an overview of useful concepts in the field of Customer Experience Management, with best practices for you to deepen your knowledge and make an impact for your business....
$9.99
Related searches
Customer Experience: Grow Your Business With A Purpose
by Expert Academy- 0.0
-
![]()
![]()
![]()
![]()
![]()
2.5 hours on-demand video
Deliver A 'Branded' Customer Experience That Drives Profitable Growth Customer Experience Management: Grow Your Business With A Purpose About This Course SeriesCustomer Experience Management Course Series: Grow Your Business With A Purpose, is a comprehensive programme including three unique, standalone courses:1. Customer Experience Management: Brand Purpose & Leadership2. Customer Experience Management: Brand Promise & Customer Loyalty3....
$12.99
Customer Experience Certification Workshop
by Dr Osman Khan- 4.3
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). What is customer experience (CX) and how to apply it to your organisation What is customer experience management (CEM) and how to adopt it to your organisation What you need to pass the CCXP (Certified Customer Experience Practitioner) certification...
$11.99
Sales Cloud Consultant Certification practice exams
by Aaron Brown- 0.0
-
![]()
![]()
![]()
![]()
![]()
The Salesforce Certified Sales Cloud Consultant program is designed for consultants who have experience implementing Salesforce Sales Cloud solutions in a customer-facing role. The audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. Integration and Data Management...
$12.99
