Search result for Certificate in conflict resolution Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 105 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Conflict Management Project
by Najla DeBow- 4.7
-
![]()
![]()
![]()
![]()
![]()
Approx. 5 hours to complete
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. Analyze key organizational issues with an integrated action plan for conflict resolution Identify appropriate communication skills needed for conflict resolution skills...
Conflict Resolution Skills
by Najla DeBow- 4.4
-
![]()
![]()
![]()
![]()
![]()
Approx. 4 hours to complete
Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Create a usable plan for managing conflict...
Introduction to Business Negotiations
by Jay Gary Finkelstein- 0.0
-
![]()
![]()
![]()
![]()
![]()
9 Weeks
In Introduction to Business Negotiations, you will explore the elements of a successful negotiation, including problem-solving and conflict resolution. The course provides a foundational prerequisite to the second course in this Professional Certificate program, Applied Business Negotiations, in which actual negotiations will take place through live exchanges in small teams of students representing each party....
$349
Conflict Transformation
by Ellen Ott Marshall- 4.8
-
![]()
![]()
![]()
![]()
![]()
Approx. 17 hours to complete
This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Fundamental Texts on Conflict Transformation Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?...
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills This course will show you the ECA Method for conflict management with difficult customers: C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
Types of Conflict
by Najla DeBow- 4.4
-
![]()
![]()
![]()
![]()
![]()
Approx. 5 hours to complete
Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution....
Negotiation skills: Negotiate and resolve conflict
by Dr Andrew Heys- 4.7
-
![]()
![]()
![]()
![]()
![]()
Approx. 14 hours to complete
This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Theories of conflict, pathways to resolution 1 Complexity in negotiation and conflict resolution Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation...
Related searches
Become a Master at Conflict Management at Home or Work
by Roger Kay Allen, Ph.D.- 4.6
-
![]()
![]()
![]()
![]()
![]()
4.5 hours on-demand video
Learn Communication Skills in Conflict Resolution and Emotional Intelligence; Face Difficult Conversations Confidently Unresolved conflict is why family members become alienated and half of all marriages end in divorce. And, unfortunately, we have little training in conflict resolution skills. Importance of conflict resolution in your personal relationships Importance of conflict resolution in your organization...
$16.99
High Conflict in Law: An Introduction
by Tania Sourdin , Bill Eddy , Megan Hunter- 0.0
-
![]()
![]()
![]()
![]()
![]()
3 Weeks
Explore how to address high-conflict scenarios in legal disputes and business settings. Learn about high-conflict behaviours through this introductory course co-developed by the world-leading experts, Bill Eddy and Megan Hunter, co-founders of the High Conflict Institute in the U. The course will assist you in further developing your skills in conflict resolution and problem-solving....
$49
Facilitate Innovation and Manage Change Effectively
- 0.0
-
![]()
![]()
![]()
![]()
![]()
Learners will also learn methods to encourage innovation in the workplace by creating a conducive environment to support innovation. Learners will also be taught how to maintain a conducive environment for innovation in the section on conflict management. The course covers the signs and stages of conflict as well as strategies for conflict resolution....
