Search result for Customer satisfaction Online Courses & Certifications
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Masterclass on Customer Loyalty
by Dr Osman Khan- 3.9
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1.5 hours on-demand video
Customer Satisfaction | Customer Experience | Customer Service| Getting customers to love your brand / digital brand Our goal is to develop a brand, where the customer not only likes the brand, but loves the brand. We will learn from successful brands around the globe, that have been able to develop exceptionally high levels of customer loyalty....
$11.99
Software's Next Step- Become A Data Driven Agile Philosopher
by Wayne Hung- 4.1
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30 mins on-demand video
Difficult technology does not guarantee customer satisfaction. Perfect process control does not guarantee customer satisfaction. Advanced quality does not guarantee customer satisfaction. Customer satisfaction is based on a keep changing unknown environment....
$11.99
Customer Success | Understanding Your Customers
by Dr. Muhammad Tahir Jan- 4.7
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1 hour on-demand video
Understand the meaning of Customer Success Understand Customer Centricity Understand Customer Value Understand Customer Satisfaction Understand Customer Loyalty Understand Customer Value-Driven Marketing Strategies Understand Customer Engagement Understand Customer Equity Know different types of customers or customer groups Understand Customer Generated Marketing...
$11.99
Continuous Improvement Tools
by Operational Excellence Training- 4.3
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9.5 hours on-demand video
Essential Lean Tools and Techniques for Business Process Improvement, Operational Excellence, and Customer Satisfaction This course will also provide you with the up-to-date knowledge and analysis that will make it possible for your company to remain current in the marketplace, while meeting and exceeding customer needs faster and with greater accuracy than the competition....
$13.99
Culture of Services: Paradox of Customer Relations
by Yutaka Yamauchi , Nao Sato- 0.0
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8 Weeks
Understand the subtle and sometimes counter-intuitive dynamics of customer relations. The coursework will explore major underlying theories of service, including customer satisfaction and service quality. In this business and management course, you will learn how to analyze customer interactions, using video data taken in actual service organizations. Radical perspective on the culture of customer service...
$49
Marketing Fundamentals
by Dr. Muhammad Tahir Jan- 4.7
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1.5 hours on-demand video
To learn some of the most critical topics in marketing, like; customer value, customer satisfaction, customer retention, and customer loyalty Understanding how to Satisfy customer and translate that satisfaction into PROFIT for your organisation/ business...
$12.99
A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
You'll master how to use SalesForce to improve your company's customer service, whether you operate a service-based or product-based business. Manage Leads and Track Opportunities to Increase SalesCreate Reports, Collaborate, and Manage a Sales TeamConnect to Social Networks and Improve Customer SatisfactionBoost Customer Satisfaction and Sales in Any Business by Using SalesForce...
$14.99
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Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Appreciate how sellers structure their organization to manage customer accounts Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
Supply Chain Analytics
by Yao Zhao- 4.7
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Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Use data analytics to assess the impact of various strategies on all aspects of a supply chain, from inventory, shipping, to warehouse order fulfillment, store operations and customer satisfaction. Customer Experience, Implementation and Project Store Operations, Customer Experience & Shipping...
Cisco AppDynamics Application Performance Management (APM)
by Chidi Uchegbu- 4.3
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7.5 hours on-demand video
Proactive Application Performance Management (APM) or Monitoring that provides deep level visibility across all touch points of enterprise application ecosystem is the key for not just to have customer satisfaction but also customer retention....
$17.99
