Search result for Customer relationships Online Courses & Certifications
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The Complete CRM Course for Beginners
by Online Courses Institute- 3.1
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1 hour on-demand video
Learn Customer Relationship Management, Types, Customer Relationships, Customer Management, Implementation & more This course of Customer Relationship Management will able you to start your Learning as a beginner. Customer Relationship Management Customer Relationships Customer Management Customer Related Databases...
$9.99
Customer Success: Build Cross-Functional Relationships
by Kristen Hayer- 4.3
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1.5 hours on-demand video
Customer Success: Building Cross-Functional Relationships will help you understand the goals and pressures that drive other teams inside of your company, as well as the intersections between each team and Customer Success. As a former sales and customer success executive, I've seen first hand how poor cross-functional relationships can negatively impact the customer experience....
$99.99
Managing the Value of Customer Relationships
by Pete Fader- 0.0
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6 Weeks
Make an informed decision about whether, how, and when to invest in customer centricity Make the case for customer centricity in your organization Decide what initial experiments your company should invest in to achieve customer centricity...
$585
Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Appreciate how sellers structure their organization to manage customer accounts Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
Managing Customer Relationships in the Digital Environment
by P.K. Kannan , Mary Beth Furst- 0.0
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4 Weeks
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into customer insights and selection techniques through the application of customer lifetime value concepts. 1 Customer Lifetime Value Concepts...
$499
Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
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6 Weeks
Ergo, it is imperative for Financial Services’ professionals to move from transaction management to relationship management and create meaningful relationships with the sole objective of enhancing customer value. Effective Relationship Marketing Strategy for achieving the desired Customer Lifetime Value Significance of Loyalty & Trust for a sustainable customer relationship Rekindling the lost relationship and implementing a Customer Reactivation Strategy...
$149
How to Build a Startup
by Steve Blank , Kathleen Mullaney- 0.0
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Approx. 1 months
Gathering, evaluating and using customer feedback to make your product, marketing, and business model stronger Engaging your customers through the three phases of the customer relationship management lifecycle: get, keep, and grow Learn what it takes to build a successful startup using the Customer Development process, where entrepreneurs "get out of the building" to gather and iterate on feedback....
Free
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Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)
by Dan Stotz , David Kirkland, M.S.- 4.6
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Approx. 12 hours to complete
You’ll learn to identify and communicate the nine key elements of a business model: Customer Segments, Value Proposition, Channels, Customer Relationships, Key Resources, Key Activities, Key Partners, Revenue Streams, and Cost Structure. The Customer Segments Customer Segments Presentation Customer Segment Basics Channels and Customer Relationships Channels and Customer Relationships Presentation Channel & Customer Relationship Basics...
Innovating with the Business Model Canvas
by Alex Cowan- 4.6
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Approx. 4 hours to complete
Knowing Your Customer Getting to Know Your Customer Better: Think See Feel Do Sculpting the Customer Journey: AIDAOR Delivering the Customer Journey through Customer Relationships and Channels Mapping Customer Relationships and Channels...
Customer Service · Client Retention and Growth Strategies
by Thomasina Shealey · MBA- 3.5
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1 hour on-demand video
Grow Your Business · Get Creative With Your Customer Service Using Unconventional Client Retention Strategies If you build solid and consistent relationships with your current and past clients, the business will follow. I’ve kept this customer service/client retention strategies course short and simple. Cultivate your customer/client relationships with positive, proactive customer service skills and client retention strategies....
$11.99
