Search result for Certifications for customer service Online Courses & Certifications
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Proper Segregation of Duties for Internal Control
by Illumeo Learning- 4.2
1.5 hours on-demand video
This course examines and discusses key roles and tasks that should be evaluated for proper segregation of duties. Inability to maintain proper SOD can hamper an organization's ability to deliver service efficiently. ) for this course, it is available if you take this course on the Illumeo dot com platform under course title: Segregation of Duties for Core Business Processes....
$9.99
Customer Support Team Leader Mastery Certification
by Govindraj Shetty- 5
6.5 hours on-demand video
By The Customer Support School Section 10: Workforce & Training Management: In this, you will learn about staffing & scheduling, various steps, and activities involved in the Workforce Management, why utilization and occupancy being an important metric & various sourcing options available for the customer support department. Excel download is available for the below chapters:...
$34.99
Marketing Customer Analytics, Segmentation, and Targeting
by Mohammad Reza Habibi, Ph.D.- 4.5
2.5 hours on-demand video
Learn how to analyze market based on customer and location data analytics with the most powerful tools available That is, knowing the right customer for your product or service (whatever they may be) and targeting them with the right vehicle (TV programs, Digital, Newspapers, etc)....
$14.99
Process Leader Framework
by Janne Ohtonen, PhD- 4.1
2 hours on-demand video
The Secret for Becoming a Winner With Customer-Centric Process Leadership! This course is for those people who want to learn new skills on customer centric process leadership. You will learn what is Process Leader Framework and how it will help your business to increase revenues and profits, decrease costs and improve customer service simultaneously....
$9.99
Customer Experience: Grow Your Business With A Purpose
by Expert Academy- 0.0
2.5 hours on-demand video
In this rapidly changing world, it is vital for organisations to be agile and deliver customer experiences that differentiate them in the market place and continue to meet changing customer needs to sustain growth. In this course, you will learn how to define a brand purpose that will set the scene for your customer experience and align your organisation....
$12.99
Understanding Business Model Canvas with real life examples
by Manish Gupta- 0.0
2.5 hours on-demand video
Business Model Canvas is strategic management and lean startup template for developing new or documenting existing business models. Multi-Sided Platform / Market: For a smooth day-to-day business operation, some companies will serve mutually dependent customer segments. Licensing – Revenue generated from charging for the use of a protected intellectual property. Broker selling a house for commission...
$12.99
AWS Certified Solution Architect - Associate
by Alan Rodrigues- 4.6
14.5 hours on-demand video
Some of the great reviews for this course which really means you just have to take this course It is very nice for the people who would like to appear for the exam. The AWS Solution Architect is one of the most sought after certifications in the IT industry today....
$18.99
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Docker and Kubernetes: The Complete Reference
by Lawrence Manickam- 0.0
1.5 hours on-demand video
Demos for Docker, Podman, AKS, Amazon EKS and GKE Learn about Docker, Podman, Kubernetes, Cloud Provider Kubernetes Services such as Azure Kubernetes Services (AKS), Amazon Elastic Container Service (EKS), Google Kubernetes Engine (GKE) and COTS Kubernetes products like Kuberiter, Red Hat OpenShift and Rancher. It provides a great foundation for those who want to pursue certifications in Docker, and Kubernetes....
$12.99
How to Start a Profitable eBay Dropshipping Business Today
by Bryan Guerra- 4.1
10.5 hours on-demand video
Because customers have become accustomed to short shipping times and great customer service. How to leverage Amazon's customer service, distribution, logistics, warehouses, etc. and much much more! (check out the course curriculum for a full overview) and much much more! (check out the Course Curriculum for a full breakdown of exactly what's in the Course)...
$9.99
CCIE Routing & Switching Version 5.0 - BGP
by sikandar Shaik- 0.0
15 hours on-demand video
The best way to prepare for CCIE Routing and Switching Version 5 certification. This video training course focuses on the topics listed in the “Layer 2 Technologies” section of Cisco’s blueprint for the CCIE Routing and Swiching Version 5 Written and Lab exam....
$12.99