Search result for Customer success Online Courses & Certifications
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How To Create A Fashion Collection and Launch Your Own Brand
by Nino Via- 4.5
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39 mins on-demand video
Knowing who your customer is, and who you're designing for, is very important in the success of a Brand: identifying your customer and designing with a specific goal in mind, will help you achieve the success of your company and the development of your Brand....
$17.99
Entrepreneurship 103: Show Me The Money
by Bill Aulet , Erdin Beshimov- 0.0
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10 Weeks
Measuring your cost of customer acquisition; Measure the Cost of Customer Acquisition Estimate the Lifetime Value of Your Customer...
$300
Lean Management: Reduce waste and boost efficiency
by Evan Kimbrell- 4.5
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1 hour on-demand video
Learn how to use the principles of lean management to optimize production, eliminate waste, and maximize customer value Improve customer satisfaction Increase customer lifetime value So how exactly can you use the principles of lean management to optimize your production process, maximize customer value, and build a lean culture within your organization?...
$13.99
Agile Project Management: Requirements,Planning and Tracking
by Mona Shokrof- 4.3
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1.5 hours on-demand video
What are the criteria for the success of any software project? The main criteria of success are to deliver value to the client, solving a problem or fulfilling a need....
$14.99
Body language for entrepreneurs: presenting/influence hacks
by Stefan Devito- 4.8
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3 hours on-demand video
Sales and customer relations Building rapport & customer validation All of these aspects of success as an entrepreneur are possible by making use of 93% of human communication – body language and tonality. More success in social situations, getting a point across or making yourself understood? This body language course will be pivotal in your success in that endeavour....
$9.99
IBM Customer Engagement Specialist Professional Certificate
by IBM Training and Skills- 0.0
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Approx. 24 hours to complete
And one of the hottest areas with high demand is in IT customer service and support. Welcome to the IBM Customer Engagement Specialist Professional Certificate Course! What strategies should I use to understand the problem the customer is experiencing? Why are typing skills important in Customer Service? What terms are specific to processes and methodologies used in customer service?...
Storytelling That Delivers Program and Project Outcomes
by Bill Brantley- 0.0
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5 Weeks
Tell your project’s story to inspire your project teams, encourage your stakeholders, and gain customer commitment to project and program success....
$199
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Hubspot For (Beginners): Fast Track Training
by Douglas Melvin- 3.5
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39 mins on-demand video
However, you don’t want to spend a million bucks on customer service. The way you streamline the entire process and make sure each customer gets the service they require is by making the most out of the features Hubspot has to offer. Customer Service Is Priority Number One Personalized Attention For Each Customer...
$12.99
Creating Measures and Metrics using the ITIL 4 Framework
by Jason Dion • 275,000+ Students Worldwide- 4.4
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1.5 hours on-demand video
So, if you have ever wondered how to better understand what success really looks like in your organization and how it is measured, this is the course for you!...
$9.99
Event Management for Beginners
by Lisa Price- 3.9
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1.5 hours on-demand video
What most people think is that event management is easy and they go over budget or they under deliver on customer or attendee expectations....
$9.99
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