Search result for Customer-centric it strategy Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 344 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
As a local business owner, manager or professional, you may have already faced the unpleasant feeling when a customer or client leaves a bad review for you on Yelp, Google, CitySearch or on another website. But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation....
$9.99
Customer Success | How to Put Your Customers First
by Chuck Wall- 4.6
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
It starts with understanding that you are living in a “me first” world. · The customer roller coaster every business is on · The three questions that form the Customer Experience Triangle · Why making things simple is a critical strategy · How to tell customer first stories that touch the heart and deliver results...
$14.99
Create Exceptional Digital Marketing Using "Rule of Thirds"
by Neil Wilkins- 4.7
-
![]()
![]()
![]()
![]()
![]()
4 hours on-demand video
As you work your way through the course you'll build a digital marketing plan, that will ensure you focus on the most important customers, the profitable ones, create a clear and engaging customer journey for them and then fuel it with your exceptional content....
$11.99
More Demos, Trials & Buyers: SaaS Marketing Playbook 2021
by Dekker Fraser, MBA & Associates- 5
-
![]()
![]()
![]()
![]()
![]()
4 hours on-demand video
One reason why you may be struggling to grow your SaaS demo requests and free trial signups - and what to do about it IT Startup Marketing Strategy Customer Acquisition Customer Acquisition Cost Customer Acquisition Strategy Customer Acquisition with Social Media How to Create a Customer Acquisition Plan...
$11.99
Channel Management and Retailing
by Maria Teresa Aranzabal- 4.5
-
![]()
![]()
![]()
![]()
![]()
Approx. 9 hours to complete
Nowadays, a distribution strategy is part of the DNA of many companies and a correct channel management is key for the success of your product. What’s the Difference between Omnichannel and Multichannel Customer Care, and Why Does It Matter? The Retail Strategy and Marketing Mix Retail Strategy and Sustainable Competitive Advantages...
Operations Management: Management of Quality
by Sorin Dumitrascu- 4.2
-
![]()
![]()
![]()
![]()
![]()
2 hours on-demand video
When a company stops being committed to quality, it starts losing customers. If its customers are unhappy, a company will find it difficult to survive in the marketplace. For a quality management strategy to succeed, a company's quality standards must be aligned with its customers' quality expectations....
$11.99
Effecting Digital Transformation with Data Analytics Projects
by Bill Brantley- 0.0
-
![]()
![]()
![]()
![]()
![]()
4 Weeks
How do you craft an effective digital strategy from these technologies? How will you digitally transform your organization to give the best customer experience? This may be the most challenging digital transformation effort because you need to regain customer trust under a tight deadline while your competitors are eager to capture your customers....
$199
Related searches
Small Business Marketing Crash Course.
by Nour Boustani- 4.6
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
In this course, we will talk about consumers' psychology and behavior, dig into their unmet wants and needs, be it physically and emotionally, then develop a customer-centric unique selling proposition that solves a specific challenge for a particular customer wants, abilities, and desires. Put it simply; the brand is distracting, unclear, inconsistent, and all over the place....
$12.99
Operations Management: Forecasting and Capacity Planning
by Sorin Dumitrascu- 4.4
-
![]()
![]()
![]()
![]()
![]()
1.5 hours on-demand video
It reduces risk and uncertainty in planning operations. Three strategies are Level strategy, Chase Demand strategy, and Demand Management strategy You'll become better equipped to implement them in your organization to align production schedules or service capacity to changing customer demands....
$13.99
Snapchat Marketing: Attract New Customers & Grow Your Brand!
by Benjamin Wilson- 3.9
-
![]()
![]()
![]()
![]()
![]()
2 hours on-demand video
Snapchat Marketing is a small time investment for a huge customer return! It's designed for anyone with an interest in growing your brand, customer base, and revenue through social media....
$13.99
Previous
