Search result for Certifications for customer service Online Courses & Certifications
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CCIE Routing & Switching Version 5.0 - IP Multicasting
by sikandar Shaik- 0.0
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5 hours on-demand video
The best way to prepare for CCIE Routing and Switching Version 5 certification. This video training course focuses on the topics listed in the “IP multicasting on Cisco Routers and switches " section of Cisco's blueprint for the CCIE Routing and Swiching Version 5 Written and Lab exam....
$12.99
Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)
by Dan Stotz , David Kirkland, M.S.- 4.6
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Approx. 12 hours to complete
You’ll learn to identify and communicate the nine key elements of a business model: Customer Segments, Value Proposition, Channels, Customer Relationships, Key Resources, Key Activities, Key Partners, Revenue Streams, and Cost Structure. Your completed project will be a polished Business Model Canvas that outlines the business case for a new product or service to address your selected challenge or opportunity....
Strategic Account Management
by Jim Hamilton , Michael Cant- 0.0
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6 Weeks
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Appreciate how sellers structure their organization to manage customer accounts Compare and contrast the roles of customer service with customer success management with account management and key account management...
$149
Sales Course: Learn The Whole Sales Process
by David Thabet- 4.2
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1.5 hours on-demand video
The course is for Junior's salespersons who are seeking to take their sales career to another level or still in the beginning and need help. Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs while maintaining a great customer experience...
$9.99
Starting an ISP with MikroTik
by Maher Haddad- 0.0
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5 hours on-demand video
Many of you would like to start an ISP or possibly are working for an ISP to distribute internet service to customers. Sometimes, helping the customer to configure Queuing on his bandwidth to assign each user in his LAN an equal/unequal bandwidth. For this, I have designed this course to explain in deep of all those topics....
$12.99
Service Parts Supply Chains: Service Preparation
by Alexander Martinez-Kocmann- 0.0
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4 hours on-demand video
All the way from contract signature to service launch Welcome to Service Parts Supply Chains: Service Preparation In this section we explore extensively a Service Parts Operational Model. Asset Transfer: here we focus on the operational challenges related to transferring assets from the Customer to the Service Provider in a service parts outsourcing scenario, in preparation for the service launch....
$12.99
Customer Experience Management (CX): MASTERCLASS 2021
by Manos Filippou- 4.2
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8 hours on-demand video
Customer Experience Management (CX) on Steroids! This course includes a Guide/Cheat Sheet for busy professionals who do not have a lot of time, and want to acquire the most important information about Customer Experience (CX) with the least effort possible! In just 30 minutes learn everything you need to know about CX!...
$21.99
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COMPLETE Amazon Web Services BUNDLE 2021 [updated]
by Harshit Srivastava- 3.4
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15.5 hours on-demand video
In this course, you would be learning a wide range of tools and services available on Amazon Web Services (also know as AWS for short). You will be learning all the available services under catalog, and things we can do with each service provided with platform and Infrastructure categories....
$11.99
Presales Management - IT Solutions & Service Providers
by Kamaraju Turaga- 0.0
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2.5 hours on-demand video
The framework has been developed keeping in view the following best practices followed for business acquisition across IT Solutions and Service providers: Study thoroughly the RFP released by the buyer for the needs and problems stated explicitly or otherwise Develop a solution that not only meets the stated requirements of the customer but exceeds the expectations....
$12.99
Sales Funnel Formula: Build Your Silent Sales Machine
by Federico Fort- 3.9
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1 hour on-demand video
Your ideal customer is one who not only benefits from your product or service greatly but understands why they do so and are happy to act as brand ambassadors. Such customers often ask for refunds or spread false information by word of mouth....
$11.99
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