Search result for Customer service Online Courses & Certifications
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Manychat Masterclass: Build Facebook Chat Bots with Manychat
by Marketing Hero- 4.4
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4 hours on-demand video
Customer Service Bots - In addition to the theoretical background, we will also go through dozens of practical examples in this course. We learn how to develop a customer service bot and learn how to create AI Rules in order to set up an artificial intelligence. Set up customer service chat bots that automatically answer questions...
$16.99
Complete Digital Business Planning & Strategy Masterclass
by Startup Masters inc.- 4.7
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10 hours on-demand video
By the end of the course you will have a complete business plan, customer acquisition & retention strategy, competitive strategy and most importantly clarity about what you should do to start or grow any business. Product & Service Development Customer Definition & Development...
$9.99
Starting an ISP with MikroTik
by Maher Haddad- 0.0
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5 hours on-demand video
Many of you would like to start an ISP or possibly are working for an ISP to distribute internet service to customers. Sometimes, helping the customer to configure Queuing on his bandwidth to assign each user in his LAN an equal/unequal bandwidth....
$12.99
Service Parts Supply Chains: Service Preparation
by Alexander Martinez-Kocmann- 0.0
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4 hours on-demand video
All the way from contract signature to service launch Welcome to Service Parts Supply Chains: Service Preparation In this section we explore extensively a Service Parts Operational Model. Asset Transfer: here we focus on the operational challenges related to transferring assets from the Customer to the Service Provider in a service parts outsourcing scenario, in preparation for the service launch....
$12.99
Sales Funnel Formula: Build Your Silent Sales Machine
by Federico Fort- 3.9
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1 hour on-demand video
Your ideal customer is one who not only benefits from your product or service greatly but understands why they do so and are happy to act as brand ambassadors. Understanding this concept explains why you should vet your prospective customers to find a perfect match between your product or service and your customer....
$11.99
Create a messaging guide to grow your small business!
by Joseph Lewin- 5
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3.5 hours on-demand video
Identifying Your Ideal Customer Productize Your Service Creating an ideal customer profile, also known as a customer avatar, will help you reach customers through social media marketing, digital marketing, paid advertising, and converting customers through your website. It is impossible to attract the perfect customer if you can't get inside their head....
$11.99
Presales Management - IT Solutions & Service Providers
by Kamaraju Turaga- 0.0
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2.5 hours on-demand video
The framework has been developed keeping in view the following best practices followed for business acquisition across IT Solutions and Service providers: Study thoroughly the RFP released by the buyer for the needs and problems stated explicitly or otherwise Develop a solution that not only meets the stated requirements of the customer but exceeds the expectations....
$12.99
Supply Chain Analytics
by Yao Zhao- 4.7
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Approx. 9 hours to complete
A supply chain is a complex system with conflicting objectives of cost efficiency and customer satisfaction. Use data analytics to assess the impact of various strategies on all aspects of a supply chain, from inventory, shipping, to warehouse order fulfillment, store operations and customer satisfaction. Customer Experience, Implementation and Project Store Operations, Customer Experience & Shipping...
International Logistics: An Introduction
by Mahdi Bashiri , Hossein Zarei- 0.0
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Introduction to the programIntroduction to logisticsLogistics conceptsMain activities and elements within logisticsEffects of international trade on international logisticsAdvantages and disadvantages associated with international logisticsElements that constitute customer value in logisticsQuality and how to evaluate itCustomer service and why it is important...
Free
Servant Salesmanship
by David Lantz- 3.5
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2 hours on-demand video
Session Five, Planning Your Sales Strategy, examines the difference between Selling and Serving, as well as how to use a Customer Relationship Management software database. You’ll learn how to create a sales process roadmap that allows you to journey with your potential customer to the destination of having a satisfied client....
$12.99
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