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12 Strategies for Dealing With Difficult People
by Steve Schmidt- 4.4
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2 hours on-demand video
I have lost entire weekends due to the overwhelming stress caused by that one difficult customer I'm scheduled to meet on Monday morning. What would it feel like to have the power to “Fire” that one difficult customer that takes up so much of your time, your thoughts, and your work?...
$17.99
Empowering Yourself in a Post-Truth World
by Dr. Thomas P. Mackey , Kelsey O'Brien , Professor Trudi Jacobson- 0.0
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Approx. 8 hours to complete
The post-truth world is a divided and partisan environment in which factual information has been displaced by subjective and biased viewpoints. The Four Domains of Metaliterate Learning The Roles of the Metaliterate Learner Course Overview and Welcome Who Are the Experts? What Makes It So Difficult to Get at the Truth?...
Health and healthcare in transition: dilemmas of governance
by Olga Zvonareva , Tetiana Stepurko- 4.1
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Approx. 22 hours to complete
This course was developed by a consortium of five universities: Maastricht University, National Research Tomsk State University, National University of "Kyiv-Mohyla Academy", National Pirogov Memorial Medical University, Vinnytsya, and Siberian State Medical University within the framework of BIHSENA project. Introduction to the course "Health and healthcare in transition: dilemmas of governance"...
Battery State-of-Health (SOH) Estimation
by Gregory Plett- 4.8
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Approx. 23 hours to complete
This course can also be taken for academic credit as ECEA 5733, part of CU Boulder’s Master of Science in Electrical Engineering degree. By the end of the course, you will be able to: 1: Welcome to the course! 1: Simplifying the total-least-squares solution for cases having proportional uncertainties 5: Finding solution to the AWTLS problem...
Risk governance: Engage the board
by Professor Elizabeth Sheedy- 4.8
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Approx. 24 hours to complete
All organisations must grapple with fundamental issues at the heart of governance: who are our stakeholders? Course welcome and introduction 2a The risk management process The governance glossary Course wrap-up Apply a risk management framework, having regard to the business context, including the identification of appropriate risk management solutions....
Inglés Empresarial: Finanzas y Economía
by Andrea Mürau HarawayTop Instructor , Wanda Huber , Jenny Young , Beatriz Fuentes-Anderson- 4.7
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Approx. 30 hours to complete
Follow the authentic characters in this course as they work through common business situations in finance and economics. 4 "These are the Econ Blogs You Need to Read" 10 On The Move In China (Optional) 14 Idioms and Words Difficult to Translate in Business 2 Course Review Part 1 4 Course Review Part 2...
Overcome Difficult People - Assertiveness with Games Players
by Chris Croft- 4.7
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2.5 hours on-demand video
Being in a conversation or relationship with a Games Player is very circular, frustrating, and often hurtful, so this course will help you break that loop and finally feel calm and free! That annoying neighbour who won’t stop criticising you, or the frustrating colleague who asks for constant advice and then tells you none of it will work…....
$11.99
Algorithms, Part II
by Robert Sedgewick , Kevin Wayne- 4.9
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Approx. 63 hours to complete
This course covers the essential information that every serious programmer needs to know about algorithms and data structures, with emphasis on applications and scientific performance analysis of Java implementations. All the features of this course are available for free. Course Introduction...
Tact at the workplace for success
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How you can use tact to develop strong relationships, manage difficult situations and be successful at work. At the workplace, we are faced with difficult engagements where either emotions are high, we have to share some bad/difficult news, give strong feedback or manage someone who is frustrated or angry....
Violence Against Healthcare
by Beat Stoll , Esperanza Martinez , Alexander Breitegger , Frederik Siem , Luigi Fratini , Bruce Eshaya-Chauvin- 4.6
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Approx. 15 hours to complete
This course covers various topics such as ethics, rights and responsibilities of the staff of health and pre-hospital personnel, issues related to international law and humanitarian law, international human rights, caregivers and patient safety as well as the role of communities to address and reduce violence against health care. Course summary: module 3...
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