Search result for Customer service Online Courses & Certifications
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Customer Experience Journey Mapping
by Dr Osman Khan- 3.6
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1 hour on-demand video
Identify and map, the customer's journey (touch-points), to create great customer experiences. Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). Based on extensive research, we have developed a customer journey mapping toolkit. Learn about customer journey mapping, Develop a customer journey map (using our template) Customer Service Managers / Directors...
$11.99
Supply Chain Operations Metrics and KPI's
by Operational Excellence Training- 4.3
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1.5 hours on-demand video
High-performance supply chain management is all about getting product to the customer in the right way, for the right price....
$13.99
Solid Selling/Sales Standards
by Hassan El Zein- 5
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1 hour on-demand video
The Foundations of Selling is Service Majors needs of a customer...
$19.99
Microsoft Dynamics 365 Project Service Automation Mastery
by Online CRM Training (3E Consulting Private Limited)- 4
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3.5 hours on-demand video
Become An Expert at Implementing Microsoft Dynamics 365 Project Service Automation (PSA) Latest Version For Your Clients ***This is the FIRST and ONLY end-to-end course for Microsoft Dynamics 365 Project Service Automation version 3. About Project Service Automation & Case Study About Project Service Automation Project Service Automation Important Terms Project Service Automation Process Flow...
$9.99
Learn how to Price your Embroidery or Dressmaking crafts
by Philip Viljoen- 4.2
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1.5 hours on-demand video
We have also cover people working from home that have to charge customers a Charge-Out Rate for a product or service Never charge $1 less than the competition, only the customer wins....
$12.99
Customer Success Manager: Fundamentals to your CSM career
by Gustavo Escobar Henríquez- 4.4
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2 hours on-demand video
The foundations to become a great Customer Success Manager in a tech company. There is no silver bullet but if you take his course and really try to understand how your experience translates to Customer Success, there is no way you won't benefit from this course. What is a Customer Success Manager?...
$16.99
ActiveCampaign Email Automation Masterclass
by Sarah Cordiner- 4.5
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3 hours on-demand video
Using automation software like ActiveCampaign significantly improves your CUSTOMER SERVICE experience, make your customer RESPONSE TIMES immediate and remove almost all of the admin in your business once implemented. My customer service feedback increased because prospects were getting instant responses. Are you ready to grow your business, enhance your customer experience, and make more money whilst actually doing less?...
$11.99
Marketing Fundamentals
by Jobs University LLC- 4.5
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1 hour on-demand video
Many believe that organizations should be marketing-centric - in other words, start with marketing before anything else to understand if there is an actual need for the product or service and if so how much. “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself....
$15.99
Market Research the Right Way
by Bob Norton- 0.0
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2 hours on-demand video
This course will help you allocate your valuable resources to understand customer needs, buyer behavior and the competition before you actually launch your new product or service....
$69.99
Sales Funnels, Conversions & Digital Marketing MasterClass
by iMarket XL- 3.9
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4 hours on-demand video
But, regardless of how helpful our product or service might be, if we don't have effective sales funnels, people will never get to it. It will completely enhance your skill set when it comes to digital marketing, selling products and services online and moving people through the customer journey. Create and locate your customer avatar...
$11.99
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