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Numerical Methods for Engineers
by Jeffrey R. Chasnov- 4.9
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Approx. 40 hours to complete
Numerical Methods for Engineers covers the most important numerical methods that an engineer should know. We derive basic algorithms in root finding, matrix algebra, integration and interpolation, ordinary and partial differential equations. We learn how to use MATLAB to solve numerical problems. Access to MATLAB online and the MATLAB grader is given to all students who enroll....
服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
by 孔令傑 (Ling-Chieh Kung) , 郭佳瑋 , 余峻瑜 , 陳冠學- 4.8
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Approx. 13 hours to complete
相較於製造業強調「貨品」與「製造流程」的管理，服務業則強調「人」與「服務流程」的管理。在數位時代，科技是企業拉近與顧客距離的關鍵策略性工具，但如何以人為本，則是企業在新時代的挑戰。 在這門課中，我們將探討數位時代中如何進行服務設計與服務營運，一方面改進顧客的體驗，一方面也結合收益管理與平臺策略去為企業設定合適的商業模式。 為了兼顧理論與實務，我們集結了臺大管理學院的三位教授以及來自國泰金控的業界專家，透過包含金融、零售、醫療、交通、網路等各產業的案例，與大家一起從學理和產業的角度探討數位時代的服務管理。 體驗經濟與服務設計(上) 3分鐘課程簡介短片 1-0-1 服務模式課程綜覽 1-0-2 第一週課程概述 1-1-1 典型購物及結帳流程 vs. Amazon Go 1-1-2 經濟模式分類 1-1-3 體驗的四個領域 1-1-4 商品體驗化與使用者經驗 1-2 體驗經濟的案例：墨西哥水泥公司 1-3-1 何謂顧客犧牲 1-3-2 四種顧客犧牲 第一週課程小結 Syllabus 認識授課團隊&製作團隊 常見問題 (FAQs) NTU MOOC課程問題詢問與回報管道 本週課程教師簡介：余峻瑜老師 Coursera 題組大挑戰 闖關說明 延伸閱讀：《體驗經濟時代》 第一週測驗（選擇題，計分） 體驗經濟與服務設計(下) 2-0 第二週課程概述 2-1-1 服務設計基本概念-1 2-1-2 服務設計基本概念-2 2-1-3 服務設計規劃模式 2-2-1 顧客旅程地圖 2-2-2 如何繪製顧客旅程地圖...
Professional Technical Writing: Advance Your Writing Skills
by Ugur Akinci, Ph.D.- 4.3
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6 hours on-demand video
completed the final assignment with “APL Operations and Training Manual”...
$199.99
Accounting for Decision Making
by Greg Miller- 4.8
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Approx. 29 hours to complete
Through this course, you will start by addressing the two “big questions” of accounting: “What do I have? ” and “How did I do over time? After developing a broad understanding of accounting and financial statements, you will begin to develop a more nuanced understanding of individual components of doing business, such as making a sale or building inventory....
Fundamentals of Engineering Exam Review
by Dr. Philip Roberts- 4.7
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Approx. 22 hours to complete
Vectors: Basic Definitions and operations...
Violence Against Healthcare
by Beat Stoll , Esperanza Martinez , Alexander Breitegger , Frederik Siem , Luigi Fratini , Bruce Eshaya-Chauvin- 4.6
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Approx. 15 hours to complete
A health-care facility embroiled in military operations (please read before attempting the quiz !)...
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Dairy Production and Management
by Alexander N. Hristov , Troy L. Ott , Bhushan Jayarao , Greg Roth , Gabriella A. Varga , Chad Dechow , Robert Van Saun , Kathy Soder , James Dunn , Lisa A. Holden- 4.9
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Approx. 76 hours to complete
With the world's first MOOOOO-C, you will gain a broad and comprehensive understanding of all aspects of dairy management such as genetics, nutrition, reproduction, animal health, farm economics, and sustainability of dairy production systems. There's something here for everyone whether you are just looking for the basics or have years of experience in the dairy industry....
Modern & Contemporary American Poetry (“ModPo”)
by Al Filreis- 4.9
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Approx. 80 hours to complete
ModPo is a fast-paced introduction to modern and contemporary U. S. poetry, with an emphasis on experimental verse, from Emily Dickinson and Walt Whitman to the present. Participants (who need no prior experience with poetry) will learn how to read poems that are supposedly "difficult. " We encounter and discuss the poems one at a time....
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