Search result for Customer engagement Online Courses & Certifications
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Designing Gamification Level 1 (Basic) + Certification
by Gabe Zichermann- 4.1
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7 hours on-demand video
Learn the basics of gamification and game design for customer and employee engagement & loyalty + get certified Designing Gamification (Level 1) is the only online course accredited by the to deliver Engagement Expert Certification at the introductory level....
$11.99
Customer Insights: New Product Development Orientation
by William Qualls- 4.4
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Approx. 19 hours to complete
This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. MODULE 2: Product Development Customer Knowledge Requirement Identifying Customer Needs Steps in Customer Insight Research MODULE 3: Identifying the Voice of Your Customer...
A New Method For Product Development & Design: SIMPSIS-Model
by Maxim & Olivier Leirman- 4.4
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3 hours on-demand video
Are you looking for new ways to build better products & services with a positive impact on customer adoption, acquisition, retention, and engagement? +100 practical case examples and +50 techniques used by successful companies to increase sales, retention, and engagement Belong to the future heroes in engagement that defeat their competition by mastering the human psychological drivers....
$9.99
Onboarding Employees - A Strategic Approach
by Sai Acuity Institute of Learning Pvt Ltd Enabling Learning Through Insight!- 3.9
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1.5 hours on-demand video
4)Increasing engagement Great Onboarding Leads to Ongoing Employee Engagement Implementing a 30/60/90 Day Plan will help to increase employee engagement while making sure the new employee understands their responsibilities and expectations from the first day onward. Companies with highly engaged workers have higher rates of customer satisfaction and fewer errors....
$9.99
Designing and Building Custom Apps using Dynamics 365
by Packt Publishing- 4.7
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10 hours on-demand video
This course demonstrates the new features released with Microsoft Dynamics 365 Customer Engagement. Using the new Unified User Interface, this course uses a sample application to show how to build complex extensions to the Dynamics 365 for Customer Engagement platform using C# Plugins/Workflow Activities as well as TypeScript generated web resources....
$14.99
Building the Business Model for Corporate Entrepreneurs
by Daniel Gordon- 4.7
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Approx. 11 hours to complete
You will learn how to identify and communicate the nine elements of a business model: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Customer Discovery and Customer Validation Building a pipeline of customer interviews How to Interview a Customer (Optional) The funnel of customer engagement...
7 Facets of Employee Engagement and 50 Ideas for Doing It
by Illumeo Learning- 4.4
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1.5 hours on-demand video
Employee engagement is about building an environment where employees are fully absorbed by their work, enthusiastic about achieving their goals, and consistently take action to further the organization. In turn, your organization experiences high levels of retention, productivity, innovation, attendance, customer satisfaction, and a good reputation....
$9.99
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Databases & Entrepreneurs (Medium, Small & Home Businesses)
by Microvio Online Training- 0.0
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6.5 hours on-demand video
In the end you'll not only understand how Information Management is important, but you'll also know how to Use It and Reap It's Benefits, namely in terms of Business Management, Customer Engagement and Extra Sales!...
$12.99
Learn the art of selling
by Manish Gupta- 4.2
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4.5 hours on-demand video
Customer engagement....
$11.99
Salesforce Reporting
by Stephane Muller- 4.7
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Approx. 17 hours to complete
Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services. Create customer entitlements and an entitlement process with milestones....
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