Search result for Customer experience design Online Courses & Certifications
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Sales Cloud Consultant Certification practice exams
by Aaron Brown- 0.0
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The Salesforce Certified Sales Cloud Consultant program is designed for consultants who have experience implementing Salesforce Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success....
$12.99
Customer Experience: Grow Your Business With A Purpose
by Expert Academy- 0.0
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2.5 hours on-demand video
Deliver A 'Branded' Customer Experience That Drives Profitable Growth Customer Experience Management: Grow Your Business With A Purpose Customer Experience Management: Brand Purpose & Leadership2. Customer Experience Management: Brand Promise & Customer Loyalty3. In this course, you will learn how to define a brand purpose that will set the scene for your customer experience and align your organisation....
$12.99
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
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3 hours on-demand video
How To Create A Seamless Customer Experience In An Omnichannel Ecosystem Welcome to this course on Customer Experience Management (CXM), with a specific focus on Omnichannel customers. The process of making your business's channels work cohesively together through implementing consistency among them, resulting in a smoother customer experience when changing between channels...
$11.99
Complete Design Thinking Masterclass | eBook included
by Andy Woynarowski- 4.3
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4.5 hours on-demand video
In this design thinking course you'll get to work on an actual business case example - we'll be using design thinking to create the restaurant experience of your dreams. You'll learn design thinking methods focused on business requirements analysis, customer research, problem definition and ideation as well as prototyping, testing and the impact delivery....
$25.99
AWS Solutions Architect Associate: practice Test - 2020
by EXAM SUCCESS- 0.0
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Define a solution using architectural design principles based on customer requirements The exam will check the professional ability when defining a solution using architectural design principles based on customer requirements giving implementation guidance based on best practices The certification is for administrators, system engineers, functional consultants, partners, and project managers, and developers expert in AWS Solution....
$12.99
Human-Centered Design for Work at a Distance: Prototype Solutions
by Dr. Patrick Parra Pennefather- 0.0
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4 Weeks
Draw from human-centered design tools learned in Human-Centered Design for Work at a Distance: Toolbox Essentials to identify and solve real-world case studies for individuals reinventing their work at a distance. Once mastered, they can be applied at an individual, team or organizational level, to support product design, team communications, problem solving, customer experience and more....
$149
Grow Your Business Using Net Promoter Score®
by Kushal Dev- 4
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1.5 hours on-demand video
Chairman and Co-Founder, Customer Guru You will have a step by step practical blueprint to launch your first NPS survey campaign!You will have a template that you can use to quickly design your survey and close the loop on customer feedback!You will be able benchmark your NPS® by reaching out to 1000 customers for FREE!...
$9.99
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SAP® - SAPUI5, Fiori® and new UX - Getting Started(2018)
by UI5 Community Network- 0.0
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3.5 hours on-demand video
✔ Section 1: How the mindset would be in customer workshop when you are going for design thinking based approach to build your UI. ✔ In the Section 1 we tried to give you an experience of how to go forward for Design thinking session . ✔ We used the equipment the way you would in your customer workshop ...
$12.99
Customer Centric Marketing for Entrepreneurs
by Beth Goldstein- 0.0
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4 Weeks
In this unique entrepreneurial marketing course, you will gain practical experience by learning how to design a customer-centric marketing campaign for your own business or for an organization that needs marketing support. You will learn how to view the customer engagement experience through the eyes of your target market to effectively build a strong brand....
$149
Implementing Customer Insights for Your Business
by Pieter Jan Stappers- 0.0
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4 Weeks
This course teaches how to put customer insights, like those from contextmapping, to work for innovation or marketing in your company. Customer research (also called user research or design research), e. Strategies to share customer and user experience (UX) insights in your organization and use them in developing products and services...
$250
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