Search result for Certificate in customer experience management Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 442 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Omnichannel Customer Experience Management (CX)
by Dana Mando- 5
-
![]()
![]()
![]()
![]()
![]()
3 hours on-demand video
How To Create A Seamless Customer Experience In An Omnichannel Ecosystem Welcome to this course on Customer Experience Management (CXM), with a specific focus on Omnichannel customers. In this course, you will learn how to develop a comprehensive Omnichannel Customer Experience Management Strategy that will allow your business to provide a smooth and seamless customer experience across all channels....
$11.99
Customer Experience Journey Mapping
by Dr Osman Khan- 3.6
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). This workshop is part of the larger Customer Experience Certification Workshop course, which helps you to learn Customer Experience in depth, and to prepare for the CCXP certification. Certificate of completion from the Institute of Customer Management...
$11.99
Sales and CRM Overview
by Trailhead , Angela Prakash , Anthony Jones- 4.6
-
![]()
![]()
![]()
![]()
![]()
Approx. 21 hours to complete
No previous experience in Salesforce, sales, or CRM is necessary to be successful. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....
Customer Service - Contact Centers
by The Art Of Service- 4
-
![]()
![]()
![]()
![]()
![]()
43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
-
![]()
![]()
![]()
![]()
![]()
1 hour on-demand video
Leverage customer support for product management Earn your Digital Customer Service Certificate fast! Eazl’s Digital Customer Service Certificate Course introduces you to customer service for the smartphone era. In this course, you’ll authentically engage with your customers, diagnose and solve customer issues, and foster loyalty that results in increased revenue for your organization....
$13.99
Customer Experience Management Essentials
by Roel Leijten- 3.7
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Roel will walk you through the essentials of Customer Experience Management from beginning to end, explaining where needed the business value of this concept in a hyper-connected global marketplace. This is not a theoretical overview, but a hands-on approach on Customer Experience Management in order to measure and improve customer loyalty....
$9.99
Supply Chain Management: A Learning Perspective
by Bowon Kim- 4.7
-
![]()
![]()
![]()
![]()
![]()
Approx. 18 hours to complete
In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. , Experience Part 1 , Experience Part 2 Focal Company in Supply Chain Management Global Supply Chain Management Part 1 Global Supply Chain Management Part 2...
Related searches
Product Management Fundamentals
by Institute of Product Leadership- 4.2
-
![]()
![]()
![]()
![]()
![]()
1.5 hours on-demand video
Learn the relevant skills to get into the hottest role in tech today! A recent news article calls the Product Manager the 4th most important role in a company today, making product management one of the hottest jobs in the market....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
-
![]()
![]()
![]()
![]()
![]()
19 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
-
![]()
![]()
![]()
![]()
![]()
43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Previous
