Search result for Customer development Online Courses & Certifications
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Requirements Gathering for Secure Software Development
by Kristen Walcott-Justice- 4.6
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Approx. 9 hours to complete
Starting to Build Requirements- What does the customer want? Software Development Lifecycles- Approaches and Benefits...
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills Customer service is a necessary soft skill for anyone that has interactions with customers often. C = Take Control: To achieve conflict resolution in customer service, you must take control of the situation....
$12.99
Customer Service Basics
by Integrity Training- 3.8
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1 hour on-demand video
Customer Service Basics The Customer Service Skills course is a training course for customer support and services staff to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques and stress management....
$11.99
Entrepreneurship 101: Who is your customer?
by Bill Aulet , Erdin Beshimov- 0.0
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10 Weeks
Understand your Customer Persona Primary Customer Research Development of End User Profile Profiling of Customer Persona...
$49
Complete Digital Business Planning & Strategy Masterclass
by Startup Masters inc.- 4.7
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10 hours on-demand video
By the end of the course you will have a complete business plan, customer acquisition & retention strategy, competitive strategy and most importantly clarity about what you should do to start or grow any business. Product & Service Development Customer Definition & Development...
$9.99
Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
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Approx. 11 hours to complete
Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features Customer value Rapid prototyping and development Troubleshooting your customer discovery...
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
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1 hour on-demand video
An introduction to customer service and its importance in any business. With 5 years of experience in customer since I was a second-year student, I want to share all knowledge and experience in customer service, with the development in career path from Customer Service intern agent to a Customer Service Expert (or maybe from Junior level to the management/chief level)....
$12.99
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Technology Entrepreneurship: How to Start a New Venture
by Rainer Harms- 0.0
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EntrepreneurshipOpportunity recognition and evaluationLean startupOpportunity development: Market segmentation, Customer research, Targeting and positioningOpportunity exploitation: Network identification and management, Earning models and financing...
Free
Marketing Fundamentals In Practice
by Eric Yeboah- 4.7
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2.5 hours on-demand video
Relationship marketing, extended marketing mix, New product development process, corporate resources, segmentation etc. It is important for organisation to know which objectives they are centered on, the efficient and effective use of organisation corporate resources is very important for the growth and development of the organisation, it can also be used as a mean of competitive advantage....
$11.99
Brilliant Customer Service: How to Impress your Customers!
by Lecturio GmbH- 4.5
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1.5 hours on-demand video
Enhance your customer support and truly differentiate yourself from your competition! Those who need to make strategic decisions about how their customer service levels need to be adjustedThose in the front line of customer serviceCustomer service relationship managersEveryone involved in relationship development and client acquisition...
$14.99
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