Search result for Customer loyalty Online Courses & Certifications
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Customer Service: How to sell more without advertising
by Miles Furnell- 4.2
1 hour on-demand video
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising. Most businesses concentrate all their marking effort on attracting new customers, but smart businesses focus on providing a customer experience so fantastic that they're able not only to retain their existing customers but they also attract new ones through word of mouth....
$9.99
Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
6 Weeks
The aim is to achieve customer loyalty and trust by providing an improved financial experience based on a complete understanding of the customer. Effective Relationship Marketing Strategy for achieving the desired Customer Lifetime Value Significance of Loyalty & Trust for a sustainable customer relationship Rekindling the lost relationship and implementing a Customer Reactivation Strategy...
$149
Digital Marketing Strategy
by Steven Matt- 4.3
30 mins on-demand video
Define your customer using the customer persona tool Learn how to appeal to customers across the Loyalty Loop...
$14.99
Accounting for Liabilities – Estimation and Valuation
by Illumeo Learning- 0.0
1.5 hours on-demand video
Customer loyalty programs, warranties, asset retirement obligations, and other examples are discussed....
$12.99
Learn the art and science of Jewellery Exports
by Jagat Shah- 0.0
1.5 hours on-demand video
How to track customer taste during times of crisis line COVID ? How to build customer loyalty and retention during a crisis ?...
$29.99
Introduction to Marketing
by Barbara E. Kahn , Peter Fader , Jagmohan Raju- 4.8
Approx. 10 hours to complete
Taught by three of Wharton's top faculty in the marketing department, consistently ranked as the #1 marketing department in the world, this course covers three core topics in customer loyalty: branding, customer centricity, and practical, go-to-market strategies. CUSTOMER CENTRICITY: The Limits of Product-Centric Thinking & The Opportunities and Challenges of Customer Centricity...
Customer Analytics
by Eric Bradlow , Peter Fader , Raghu Iyengar , Ron Berman- 4.6
Approx. 12 hours to complete
From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors, predict future ones, and prescribe new ways to influence future purchasing decisions. Communicate key ideas about customer analytics and how the field informs business decisions...
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Customer Experience Certification Workshop
by Dr Osman Khan- 4.3
3.5 hours on-demand video
Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). What is customer experience (CX) and how to apply it to your organisation What is customer experience management (CEM) and how to adopt it to your organisation One of the leading customer experience and customer loyalty experts in the world...
$11.99
Transform Your Idea Into A Profitable Business: Part 2
by Christine Baker- 5
1 hour on-demand video
How to Promote and Protect Your Business; make your marketing stand out from the crowd; protect your business from theft Is there anything more frustrating than having a great product or service that no one is buying? How you find and keep customers is NOT about yelling ‘buy me now – special price!’...
$11.99
Create a Customer Journey Map with Personas for Beginners
by Customer Experience 24/7- 4.1
1.5 hours on-demand video
Step by Step Instructions to a Better Customer Experience Do you also want to increase your company's customer loyalty? If yes, customer experience is for you! I will walk you through the fundamentals of something called the Customer Experience process so that you can uncover where customers like you struggle....
$11.99