Search result for Customer needs analysis Online Courses & Certifications
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Complete MBA course: Marketing and Business Strategy
by Navdeep Yadav- 4.4
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7.5 hours on-demand video
Demand wants and needs & Maslow's hierarchy of needs SWOT analysis Section 2 Marketing insights and analysis How Customer Insights helps in segmenting and targeting b ) Business analysis Customer Acquisition Cost (CAC) in Startup Customer Lifetime Value (CLTV) in Startup Unit economics matrix like Customer acquisition cot and customer life time value....
$15.99
Product Management Fundamentals
by Institute of Product Leadership- 4.2
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1.5 hours on-demand video
Students will also be introduced to the role and career path of a Product Manager and the business, technology and customer contexts a person needs to master to become a good Product Manager....
$9.99
Marketing analytics: Know your customers
by Ray Welling- 4.7
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Approx. 20 hours to complete
Through structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments) this course will teach you what to measure – and how – in order to maximise customer value. 1 It’s not about you, it’s about them: The primacy of the customer 3 Digging for gold – uncovering customer value...
Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women
by Goldman Sachs 10,000 Women , Edward David , Anne Donnellon , Michael Fetters , Geetha Krishnan , Mori Taheripour , Sarah Underwood- 4.7
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Approx. 4 hours to complete
Through competitive analysis and identifying your competitive advantage, you will consider how an understanding of your customers and competitors can help you maximize the value of your offer, enabling you to achieve business growth. Customer segmentation Maximizing value in the Customer Buying Process Introducing the Customer Value Proposition The Customer Buying Process...
Engineering Project Management: Initiating and Planning
by Tom Phalen , Kazimir Karwowski- 4.8
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Approx. 20 hours to complete
- Identify key deliverables based on business requirements while managing customer expectations - Perform a stakeholder analysis and create a management plan Your Project Charter will provide the key guidance your team needs to understand the scope, requirements and purpose for the project....
Customer-Centric Innovation
by Frank T. Piller- 0.0
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6 Weeks
Addressing the needs of your customers is the core factor of managing innovation successfully. What are the most important methods of Trend Analysis and Opportunity Recognition? Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs....
$199
Process Mining: Data science in Action
by Wil van der Aalst- 4.7
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Approx. 22 hours to complete
Process mining is the missing link between model-based process analysis and data-oriented analysis techniques. Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, understanding the browsing behavior of customers using booking site, analyzing failures of a baggage handling system, and improving the user interface of an X-ray machine....
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How to validate your business idea
by Ange Ingabire- 3.8
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34 mins on-demand video
You will define your ideal client, do a competition analysis and design your business solution...
$11.99
Excel 101: Create Your Own CRM In Excel Masterclass
by Chris Benjamin, MBA & CFO- 4.6
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3 hours on-demand video
Do The High Prices of Customer Relationship Management CRM Software Packages Make You Cringe? I knew that Excel was powerful enough to handle my CRM needs but really wasn't sure where to start building one. Have you ever wanted to take control of your sales pipeline and customer relationship management? Enter customer data (for testing and demo purposes)...
$11.99
Master Class for Corporate Entrepreneurs
by Dr. James V. Green- 4.4
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Approx. 16 hours to complete
The Opportunity Analysis Canvas Opportunity Analysis Building a pipeline of customer interviews Why have customer segments at all? Customer segments, value propositions, and product features Customer types Customer segments and business models Customer and vendor financing...
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