Search result for Customer relations management certification Online Courses & Certifications
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Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
You'll master how to use SalesForce to improve your company's customer service, whether you operate a service-based or product-based business. By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. Learn How to Effectively Use SalesForce to Manage Customer Relations...
$14.99
Accounts Receivable in SAP
by Uplatz Training- 2.8
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4.5 hours on-demand video
Accounts Receivable provides the data required for effective credit management as well as important information for the optimization of liquidity planning. With the cloud based Accounts Receivable component (SAP S/4HANA Finance) you can boost cash flow and payment visibility, cut costs, and improve vendor relations, pricing, and payment terms by gaining tighter control over invoice management processes....
$12.99
Help Desk Analyst
by The Art Of Service- 3.9
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1.5 hours on-demand video
This certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. The focus of the program is on the high-level practices that are important when providing Help Desk support services, including customer service, IT Service Management and the technical activities that will be performed....
$11.99
Body Language for Entrepreneurs
by Vanessa Van Edwards- 4.5
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5.5 hours on-demand video
Customer Relations: Building Rapport Successful Selling Winning Client Relations Customer Validation Your Nonverbal Brand: Lie Detection Hiring Finding Great Partners Connecting with Colleagues Leadership Management High Pressure Business Situations...
$20.99
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IFS PACsecure Quality and Safety of Packaging Materials
by Fatma İnceoğlu- 0.0
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1 hour on-demand video
to work with accredited certification bodies and qualified IFS approved auditors The risk based approach of IFS certification offers flexibility regarding the implementation of the requirements. IFS certification is non-prescriptive and offers a number of key benefits to companies striving for excellence in quality, safety and customer satisfaction, and seeking a competitive advantage in their market place....
$199.99
Lean Six Sigma Yellow Belt Training
by JT Badiani- 0.0
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33 mins on-demand video
Overview, Define and Measure: Immersion in Lean awareness training, define strategic priorities, outline project charter, stakeholder management plan and scope out the as-is processes. Develop an understanding of the key indicators, measurement plans, understand the key elements of Voice of the Customer (VOC) into Critical Customer Requirements (CCR). Provides training in Voice of the Customer (VOC), and Certification Exam....
$12.99
Warehouse Management Fundamentals
by Operational Excellence Training- 4
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7.5 hours on-demand video
You'll learn effective methods for increasing productivity, reducing costs, improving customer relations, maintaining employee health and safety, and mitigating negative environmental effects. You'll understand key elements such as choosing the right technology, storage, and handling equipment, as well as effective workforce management and evaluation methods....
$12.99
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