Search result for Customer relationship management Online Courses & Certifications
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Zoho CRM - The Ultimate Guide on Zoho CRM
by SkillTech Academy India- 3
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5.5 hours on-demand video
Customer relationship management (CRM) software can surely be a great help. Zoho CRM is the name of an on-demand, SaaS-based CRM software designed to manage sales, marketing, contacts, customer support and other business functions....
$15.99
Brilliant Customer Service: How to Impress your Customers!
by Lecturio GmbH- 4.5
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1.5 hours on-demand video
Enhance your customer support and truly differentiate yourself from your competition! You will be introduced to the benefits of customer relationship management (CRM) and will learn how it can become the vehicle that drives up your standards of service....
$14.99
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers Great customer service is the foundation of any successful business. Customer service training doesn't have to be boring! Are you tired of courses that are outdated, monotonous or that just cover the basics?...
$9.99
Learning Path: Business Management with Odoo 10
by Packt Publishing- 4.4
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4 hours on-demand video
Its main goal is to homogenize the information system of the company by providing a comprehensive suite of business applications including sales, customer relationship manager (CRM), project management, warehouse management, manufacturing, accounting, and human resources. Next, you’ll explore Customer Relationship Management in Odoo and its importance in today's modern business environment....
$11.99
Pivotal Management
by Hassan El Zein- 4.9
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1 hour on-demand video
Creativity - Knowledge Management - Risk Management - Crisis Management - Change Management This vital management course covers basicaly all the major information one needs to know about management. Customer Relationship Management Knowledge Management Time Management Risk Management Crisis Management Change Management Performance Measurement & Management...
$19.99
Fundamentals of Logistics, Supply Chain & Customer Service
by Bradley C.- 4.4
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5 hours on-demand video
Learn Logistics, Supply Chain and Customer Service The bonus 3rd course covers customer service. You will learn proven techniques for delivering outstanding customer service. We'll cover how to create a stronger relationship with customers, such as practical ways you can hold on to your valuable customer base and win repeat business....
$9.99
A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. With a customer relationship management (CRM) program like Salesforce, you'll have the tools necessary to encourage and maintain customer loyalty, and this could lead to increased profits....
$14.99
Marketing Analytics
by Kamel Jedidi , Asim Ansari- 0.0
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12 Weeks
customer relationship management; Market segmentation methods and best practices for identifying potential customer segments and focused targeting Computation of Customer Lifetime Value for analyzing customer, brand loyalty and forecasting revenue in the short and long run...
$249
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
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1 hour on-demand video
An introduction to customer service and its importance in any business. I will share knowledge about Customer Sentiment Score, along with the social listening tool, which is so important for companies to prevent social crisis and build a good and long term relationship with the customer. We will discuss which factors making them successful in customer service....
$12.99
Bitrix24 implementation masterclass | Updated October 2020
by Gaurav Soni- 0.0
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11 hours on-demand video
Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company. Some of the topics that we shall be cover in-depth are Task Management to organize your operations, Customer Relationship Management to improve customer satisfaction, and Automation to speed up the services in your company....
$16.99
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