Search result for Customer relationship management training Online Courses & Certifications
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Learn Complete Vtiger CRM 6.5 Free Edition.
by NEF System- 3.9
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3 hours on-demand video
Improve Your Business Flow & Strategies with Open Source Customer Relationship Management Tool. This course provides complete in depth training starting from CRM concepts and definitions, installation (both platform MS Windows & Linux) and then step by step HD video instructions to configure and deploy full features and working CRM application....
$9.99
Leading Digital and Data Decision Making
by Patrick Lynch- 0.0
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8 Weeks
From a marketing and customer relationship management perspective, you will learn the importance of the customer persona and buyer journey focused on how data transforms customer activities into insight....
$299
Customer Support Team Leader Mastery Certification
by Govindraj Shetty- 5
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6.5 hours on-demand video
By The Customer Support School Case Study: Hiring & Training Management (SAAS company): As a Team leader you will get to know about how hiring and training processes are set up in the customer support department and your role in it. 25 Chapter: Case Study: Outlier Management Process...
$34.99
Brilliant Customer Service: How to Impress your Customers!
by Lecturio GmbH- 4.5
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1.5 hours on-demand video
Enhance your customer support and truly differentiate yourself from your competition! You will be introduced to the benefits of customer relationship management (CRM) and will learn how it can become the vehicle that drives up your standards of service....
$14.99
Sales Management
by Anastasii Klimin , Aleksei Trykov- 4.6
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Approx. 22 hours to complete
By taking this Introduction to Sales Management course, you can learn the key skills needed to be effective in sales. Place of sales management in marketing. Training test for Lecture 1 Training test for Lecture 2 Training test for Lecture 3 Training test for Lecture 4 Training test for Lecture 5...
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers Great customer service is the foundation of any successful business. Customer service training doesn't have to be boring! Are you tired of courses that are outdated, monotonous or that just cover the basics?...
$9.99
Models & Frameworks to Support Sales Planning
by Nelson Yoshida , Edson Ito , Cesar Rodrigues , Samantha Mazzero- 4.4
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Approx. 22 hours to complete
Module 1 - Sales Management Video 1 - Performance Management Video 2 - Closing Module 1: Sales Management How to Succeed at Key Account Management Account Management - Art or Science? The Flaw in Customer Lifetime Value Practice quiz: Customer Engagement Module 4 - Strategic Sales Management In Action – the journey goes on...
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Learning Path: Business Management with Odoo 10
by Packt Publishing- 4.4
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4 hours on-demand video
Its main goal is to homogenize the information system of the company by providing a comprehensive suite of business applications including sales, customer relationship manager (CRM), project management, warehouse management, manufacturing, accounting, and human resources. Next, you’ll explore Customer Relationship Management in Odoo and its importance in today's modern business environment....
$11.99
Pivotal Management
by Hassan El Zein- 4.9
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1 hour on-demand video
Creativity - Knowledge Management - Risk Management - Crisis Management - Change Management This vital management course covers basicaly all the major information one needs to know about management. Customer Relationship Management Knowledge Management Time Management Risk Management Crisis Management Change Management Performance Measurement & Management...
$19.99
Fundamentals of Logistics, Supply Chain & Customer Service
by Bradley C.- 4.4
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5 hours on-demand video
Learn Logistics, Supply Chain and Customer Service The bonus 3rd course covers customer service. You will learn proven techniques for delivering outstanding customer service. We'll cover how to create a stronger relationship with customers, such as practical ways you can hold on to your valuable customer base and win repeat business....
$9.99
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