Search result for Customer service certificate online Online Courses & Certifications
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Reports, Dashboards, and Customer Success in Salesforce
by Angela Prakash , Anthony Jones- 4.9
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Approx. 30 hours to complete
This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships....
Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Great customer service is the foundation of any successful business. This course is designed to apply to both individuals who want to upgrade their customer service skills, but also businesses that want to train their employees and take their customer service to new levels! Customer service fundamentals Essential skills in customer service...
$9.99
Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
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Approx. 11 hours to complete
Earn a Degree Online in Entrepreneurship and Innovation Accelerate Your Career with the #1 Online Master’s Degree for Corporate Innovators and Startup Entrepreneurs Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features Customer value Troubleshooting your customer discovery...
Customer Experience Management Blueprint
by Janne Ohtonen, PhD- 4.3
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5 hours on-demand video
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures Customer Experience Management brings real business results through optimizing customer interactions in order to maximize the customer lifetime value. The material illustrates how every part of an organization is part of the customer service experience...
$9.99
Customer Service Mastery: Delight Every Customer
by Chris Croft- 4.6
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2.5 hours on-demand video
Master Customer Service using this practical customer care course Customer Service: Delight Your Customers with Customer Care Master Customer Service - delight your customers using great customer care and benefit from lifelong loyalty and referrals If you don't already have fresh Customer Service ideas popping up on a daily basis I’d highly recommend taking this course....
$17.99
Customer Service: Keep 'em coming back!
by The Main Street Entrepreneur- 4.6
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34 mins on-demand video
How to give the best customer service in your industry and keep those customers raving about your business. Customer service is one of the most important concepts for any business to master....
$13.99
Building the Business Model for Corporate Entrepreneurs
by Daniel Gordon- 4.7
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Approx. 11 hours to complete
You will learn how to identify and communicate the nine elements of a business model: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Explore the Online Master of Professional Studies in Technology Entrepreneurship Customer Discovery and Customer Validation Building a pipeline of customer interviews...
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Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
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3 hours on-demand video
But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation. With over 15 years of search engine optimization (SEO) and Online Reputation Management (ORM) experience, Steve Phillips has created this course based on customer experiences in receiving and handling negative reviews on Yelp and other review websites....
$9.99
Managing Customer Relationships in the Digital Environment
by P.K. Kannan , Mary Beth Furst- 0.0
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4 Weeks
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. This online course is designed for marketing managers and analysts, customer relationship managers, and strategists in any sized organization and company. 1 Customer Lifetime Value Concepts...
$499
Passive Income 6 figures Drop Servicing Home Online Business
by Zeeshan Hussain- 4.8
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5 hours on-demand video
Passive Income up to 6 figures per month Learn Drop Servicing Online Business Home Business without doing investment In this Passive income drop service online business home business course I have shared the affiliate marketing strategies to get clients for free on your drop service website in the first lecture you can watch that in free preview....
$16.99
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