Search result for Customer service certification online Online Courses & Certifications
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Customer Service Success: Take Your Skills to the Next Level
by Viktoriya Maya- 4.3
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3.5 hours on-demand video
Great customer service is the foundation of any successful business. This course is designed to apply to both individuals who want to upgrade their customer service skills, but also businesses that want to train their employees and take their customer service to new levels! Customer service fundamentals Essential skills in customer service...
$9.99
Innovation for Entrepreneurs: From Idea to Marketplace
by Dr. Thomas J. Mierzwa- 4.6
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Approx. 11 hours to complete
Earn a Degree Online in Entrepreneurship and Innovation Accelerate Your Career with the #1 Online Master’s Degree for Corporate Innovators and Startup Entrepreneurs Customer Discovery and Validation Customer types Customer archetypes Customer segments and business models Customer segments, value propositions, product features Customer value Troubleshooting your customer discovery...
Customer Service Mastery: Delight Every Customer
by Chris Croft- 4.6
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2.5 hours on-demand video
Master Customer Service using this practical customer care course Customer Service: Delight Your Customers with Customer Care Master Customer Service - delight your customers using great customer care and benefit from lifelong loyalty and referrals If you don't already have fresh Customer Service ideas popping up on a daily basis I’d highly recommend taking this course....
$17.99
Customer Experience Journey Mapping
by Dr Osman Khan- 3.6
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1 hour on-demand video
Identify and map, the customer's journey (touch-points), to create great customer experiences. Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience). This workshop is part of the larger Customer Experience Certification Workshop course, which helps you to learn Customer Experience in depth, and to prepare for the CCXP certification. Customer Service Managers / Directors...
$11.99
Customer Service: Keep 'em coming back!
by The Main Street Entrepreneur- 4.6
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34 mins on-demand video
How to give the best customer service in your industry and keep those customers raving about your business. Customer service is one of the most important concepts for any business to master....
$13.99
Building the Business Model for Corporate Entrepreneurs
by Daniel Gordon- 4.7
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Approx. 11 hours to complete
You will learn how to identify and communicate the nine elements of a business model: Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Explore the Online Master of Professional Studies in Technology Entrepreneurship Customer Discovery and Customer Validation Building a pipeline of customer interviews...
Become An Expert At Microsoft Dynamics 365 Online Deployment
by Online CRM Training (3E Consulting Private Limited)- 4.5
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3.5 hours on-demand video
Practical Hands-on Course: Learn Microsoft Dynamics 365 Customer Engagement Online Deployment & Become An Expert. Gaurav Tempe "This is a great course to clear your concepts for Microsoft Dynamics 365 customer engagement Online Deployment MB2-715. Do you want to master Microsoft Dynamics 365 Customer Engagement Online Deployment? Create A Customer Organisational Structure...
$17.99
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Online Reputation Management: Negative Business Reviews
by Steve Phillips- 4.3
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3 hours on-demand video
But the way you handle negative reviews will set the stage in moving forward and improving your company's customer service and online reputation. With over 15 years of search engine optimization (SEO) and Online Reputation Management (ORM) experience, Steve Phillips has created this course based on customer experiences in receiving and handling negative reviews on Yelp and other review websites....
$9.99
Google Analytics Certification - GAIQ in 24 hours (English)
by Valentin Espagné- 4
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1 hour on-demand video
Train new online marketing employees? When you take the Google Analytics exam, you receive an industry recognized certification that proves your online marketing, digital analytics and, most importantly, web analytics skills. Not only for your website, but also as a service for your company or customers. ✔ Online marketing & digital analytics are sought-after skills on the job market....
$11.99
Salesforce Service Cloud Consultant Certification Course
by Mike Wheeler- 4.4
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11 hours on-demand video
The Salesforce Service Cloud Consultant Certification demonstrates that you can implement the Salesforce Lightning Service Console, design service solutions on the Salesforce platform, and can implement OmniChannel, create Macros, and create custom apps to deliver world class service as a Service Cloud consultant. knowledge needed to implement multiple applications in common customer scenarios....
$22.99
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