Search result for Customer success management Online Courses & Certifications
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The Ultimate Guide to Lean Management Success
by Parminder Sandhu- 0.0
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1 hour on-demand video
That’s where Lean Management comes in. And by using lean management principles to reduce this waste, you’ll not only be able to increase the value of whatever you provide, you’ll also be able to pass the savings onto your customer and potentially be in a position where virtually no one can compete with you....
$12.99
Applied Analytics (business application - non mathematical)
by Gopal Prasad Malakar- 3.9
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2.5 hours on-demand video
Know the objective, techniques & Success stories MA 01 Increase / Maintain Base (more new customer, stop customer churn / attrition) : Marketing Analytics 01 - How can you maintain & increase customer base. Analytics Case StudyAnalytics Case StudiesCase Study on AnalyticsCase Studies on AnalyticsAnalytics success storiesUsing Analytics for customer successAnalytics applicationsApplication of Analytics...
$9.99
Manufacturing Operations – Planning, Management and Control
by Operational Excellence Training- 4.1
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9 hours on-demand video
Cutting-Edge Production Management Methods That Will Help You Outperform the Competition In this fast-moving industry where customer demands rule all, regularly meeting and exceeding those demands is vital for success. It will also show you how to consistently meet customer requirements, and how to meet those crucial obligations with significantly greater speed and accuracy than the competition....
$11.99
The Complete Business & Marketing Course - 23 Courses in 1
by Sandor Kiss- 4.4
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42.5 hours on-demand video
Learn How To Deal With Customer Objections Fast & Effectively Learn How To Deal With Customer Objections Fast & Effectively Learn How To Deal With Customer Objections Fast & Effectively Learn How To Deal With Customer Objections Fast & Effectively Leadership & Management What Are The Current Leadership And Management Challenges That Are Destroying Companies...
$9.99
Data Quality Fundamentals
by Sid Inf- 4.2
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3 hours on-demand video
That’s because business processes, customer expectations, source systems, and business rules all change continuously. To ensure high quality data, companies need to gain broad commitment to data quality management principles and develop processes and programs that reduce data defects over time....
$11.99
Models & Frameworks to Support Sales Planning
by Nelson Yoshida , Edson Ito , Cesar Rodrigues , Samantha Mazzero- 4.4
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Approx. 22 hours to complete
Module 1 - Sales Management Video 1 - Performance Management Video 2 - Closing Module 1: Sales Management How to Succeed at Key Account Management Account Management - Art or Science? The Flaw in Customer Lifetime Value Practice quiz: Customer Engagement Module 4 - Strategic Sales Management In Action – the journey goes on...
Modern Supervisor Skills
by Andrew S Koch- 4.8
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Approx. 10 hours to complete
• Explain why a strong customer service culture is crucial to organizational success. You do not need to have management or supervisory. What is Management Basic Principles of Management Building a Customer Service Environment Customer Defection Explain why diversity is crucial to organizational success and apply best practices to ensure that all workers are treated fairly and respectfully....
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Lean Management: Reduce waste and boost efficiency
by Evan Kimbrell- 4.5
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1 hour on-demand video
Learn how to use the principles of lean management to optimize production, eliminate waste, and maximize customer value That’s where Lean Management comes in. So how exactly can you use the principles of lean management to optimize your production process, maximize customer value, and build a lean culture within your organization?...
$13.99
Start Improving Customer Service
by Symon Stephens- 3.9
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1.5 hours on-demand video
Creating a Customer Service advantage in Your department or business through communication and Customer Management Learn this key skill in business and management today and start to build the team around you that will carry your future successes with Customers who promote you every chance they get. Anyone interested in Customer Service but with limited knowledge on its parameters...
$13.99
Digital Product Management: Modern Fundamentals
by Alex Cowan- 4.7
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Approx. 11 hours to complete
Maybe you’d talk to a customer somewhere in there and they’d tell you what features they wanted. Focus your work using modern product management methods (week 2) This course is ideal for current product or general managers interested in today's modern product management methods. How to focus your work using modern product management methods...
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