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Customer Service Expert
by The Art Of Service- 4.3
1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. You must have a minimum of 22 points to achieve your expert certification....
$9.99
Help Desk Analyst
by The Art Of Service- 3.9
1.5 hours on-demand video
A verifiable Certificate of Completion is presented to all students who undertake this course. This certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. Companies that can attest to the fact that with this book and course, the name of the game is simplification....
$11.99
Cisco CyberOps Associate CBROPS 200-201: Part 1 Course
by Matt Carey- 4.3
3.5 hours on-demand video
Learn Cyber Security and prepare for your Cisco CyberOps (CBROPS) certification exam. You will gain an understanding of cyber-security's basic principles, foundation knowledge, and core skills needed to grasp the more advanced associate-level materials. The United States Department of Defense (DoD) has approved the Cisco Cyber Ops Associate Certification for the DoD 8570....
$14.99
Customer Support Team Leader Mastery Certification
by Govindraj Shetty- 5
6.5 hours on-demand video
If you are a New or Existing Team Leader or an aspiring Customer Support Agent in your current Department this Mastery Certification will assist you as a guide to become the Exceptional Customer Support Team Leader in the Industry. - Case Study: Quality Assurance Process of a SAAS company: How the Quality Assurance process is established...
$34.99
IFS PACsecure Quality and Safety of Packaging Materials
by Fatma Ä°nceoÄŸlu- 0.0
1 hour on-demand video
Packaging standard for auditing quality and safety of packaging materials The risk based approach of IFS certification offers flexibility regarding the implementation of the requirements. IFS certification is non-prescriptive and offers a number of key benefits to companies striving for excellence in quality, safety and customer satisfaction, and seeking a competitive advantage in their market place....
$199.99
Procurement Masterclass: A Complete Guide to Purchase To Pay
by Peter Alkema- 4.5
1.5 hours on-demand video
Gain expert-level knowledge of world-class operational procurement with this comprehensive overview. "Great course introducing the fundamentals of Procurement through to payments" - Yash Catalogues, how they are managed and why they are an important part of e-procurement What UNSPSC means and why it is a common system of product classification...
$9.99
Customer Service - Contact Centers
by The Art Of Service- 4
43 mins on-demand video
An introductory course about understanding the foundations of Contact Centers in Customer Service. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
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Cisco CyberOps Associate CBROPS 200-201: The Complete Course
by Matt Carey- 4.2
4.5 hours on-demand video
Learn Cyber Security and prepare for your Cisco CyberOps (CBROPS) certification exam. Teams of people in Security Operations Centers (SOC’s) keep a vigilant eye on security systems, protecting their organizations by detecting and responding to cybersecurity threats. The United States Department of Defense (DoD) has approved the Cisco CyberOps Associate CBROPS 200-201 Certification for the DoD 8570....
$23.99
Tableau Desktop Specialist Certification Guide
by John David Ariansen- 4.4
4 hours on-demand video
Tableau Desktop Specialist Certification Exam Subjects Covered in Detail! + Real World Case Study & 2 Practice Tests Are you planning on taking the Desktop Specialist Certification Exam soon? They need help planning for the upcoming year both in their marketing department and also their supply chain....
$21.99
Customer Service Foundation
by The Art Of Service- 4.3
26 mins on-demand video
An introductory course about understanding the foundations of Customer Service. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99