Search result for Difficult conversations Online Courses & Certifications
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Assertive Communication Skills Masterclass
by Kara Ronin- 4.5
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3 hours on-demand video
Difficult conversations. be able to connect and engage in one-on-one conversations better manage conflict and difficult conversations...
$19.99
Increase sales through great customer service skills
by Robert Da Costa- 4.2
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1 hour on-demand video
Handle difficult conversations?...
$9.99
Dread-Free Difficult Conversations: Speak Up with Courage
by Andrea Wedell- 4.6
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2 hours on-demand video
Overcome your discomfort and assertively lead productive, empathetic conversations with win-win outcomes. I’d like to give you all of my own hard-earned tools to help you tackle your difficult conversations and develop the muscle that will only grow stronger with practice. Learn why having difficult conversations is so important...
$149.99
Foundations of Diversity and Inclusion at Work TeachOut
by Gregory Fairchild , Martin N. Davidson , Lili Powell , Toni Irving , Sean Martin , Laura Morgan Roberts- 4.6
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Approx. 6 hours to complete
You'll also learn how to promote the principles of diversity, equity, and inclusion at work, how to have difficult conversations, and how to manage and lead change. Academia Isn't a Safe Haven for Conversations about Race and Racism Difficult Conversations: Strategies for Addressing Conflict Be able to have difficult conversations about race and inequity at work...
Interpersonal Communication for Engineering Leaders
by Gayle Moran , Beata Krupa- 4.8
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Approx. 22 hours to complete
How to handle high-stakes, emotionally charged, difficult conversations with employees, supervisors and your colleagues This case is an excellent illustration of the typical business situations requiring skillful handling of difficult conversations. Week 3: How to Handle Difficult Conversations What makes difficult conversations difficult? Preparing for difficult conversations - start with yourself...
Discussing Politics and Debates Teach-Out
by Teach-Out Experts- 0.0
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Approx. 3 hours to complete
Experts on conflict resolution and decision making share strategies for how to have effective conversations around difficult topics. 3 Ways to Have More Productive Conversations Strategies for Difficult Conversations Introduction...
Coaching Conversations
by Kris Plachy- 4.7
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Approx. 23 hours to complete
Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. This peer review assignment, in particular, will be difficult to complete without knowledge of the topics covered in these courses. Coaching Conversations Overview Dealing with Difficult Colleagues & Coaching the Coach Dealing with Difficult Colleagues and Coaching the Coach Overview...
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Become a master of client and account management
by Robert Da Costa- 4
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1.5 hours on-demand video
Having difficult conversations; It covers everything you need to know from the role of the account/client manager to how to put plans together, managing challenging clients and having difficult conversations....
$12.99
Essentials of Palliative Care
by Kavitha Ramchandran , Jan DeNofrio- 0.0
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Approx. 11 hours to complete
You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Discussing Difficult News Introduction to Discussing Difficult News...
Customer Service Training
by AJK Consulting- 4.1
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2.5 hours on-demand video
Conversations Over the Telephone Handle difficult co-workers...
$9.99
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