Search result for Courses taught by The Art Of Service
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Data Mining
by The Art Of Service- 3.9
2 hours on-demand video
An introductory course about understanding patterns, process, tools of data mining. Uncover the essential tool for information management professionals known as Data Mining. Data mining is the process of extracting patterns from large data sets by connecting methods from statistics and artificial intelligence with database management....
$11.99
Cloud Testing
by The Art Of Service- 3.2
2.5 hours on-demand video
An introductory course about understanding Cloud Testing and the different tools involved in testing the cloud. Cloud Testing is a form of software testing in which web applications that use cloud computing environments seek to simulate real-world user traffic as a means of load testing and stress testing web sites. It will also discuss cloud testing, its benefits, and limitations....
$11.99
Data Wiping and Destruction
by The Art Of Service- 3.5
2.5 hours on-demand video
An introductory course about understanding data wiping and destruction, data erasure and data sanitization. This introductory course will discuss the cause, problems and countermeasures for data remanence. Aside from that terms like deletion and undeletion will be incorporated in the course. The different methods and each advantage and disadvantage of data wiping and data destruction will also be discussed....
$12.99
Master Data Management
by The Art Of Service- 3.7
3 hours on-demand video
An introductory course about understanding master data management, its building blocks and maturity model. Master Data Management (MDM) is a method of helping organizations in linking all critical and important data to a master file. MDM is the process of the collection of best data management practices. The course starts with the overview of enterprise data and master data....
$14.99
Metadata Repositories
by The Art Of Service- 4
2 hours on-demand video
An introductory course about understanding, managing and building metadata repositories. Metadata Management has been made easy through the implementation of Metadata Repositories. A metadata repository can be described as a database designed to gather, store, and distribute select metadata. A metadata repository describes the characteristics of information objects as an aid in the identification, discovery, assessment and management....
$11.99
Data Loss Prevention
by The Art Of Service- 3.9
1.5 hours on-demand video
An introductory course about understanding Data Loss Prevention and the different ways of recovering data. Data Loss Prevention (DLP) is a computer security term referring to systems that identify, monitor, and protect data in use, data in motion, and data at rest. Experts accomplish this through deep content inspection, contextual security analysis of transaction, and with a centralized management framework....
$11.99
Human Resources Excellency Program 1
by The Art Of Service- 3.8
1.5 hours on-demand video
Human Resources Excellency - How to get and keep your winning team (Program 1) Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention....
$9.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
43 mins on-demand video
An introductory course about the definition and types of conflict and the importance of communication in resolving it. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics....
$9.99
Customer Service Expert
by The Art Of Service- 4.3
1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. The final level is Customer Service Expert program....
$9.99
Help Desk - Technician
by The Art Of Service- 4.4
2 hours on-demand video
An introductory course about being a technician in the help desk industry. To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology vendor or platform....
$9.99