Search result for Certifications for customer service Online Courses & Certifications
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Arts and Heritage Management
by Andrea Rurale- 4.7
Approx. 16 hours to complete
Successful completion of the quizzes is required for a course certificate as explained in the Grading Policy page. 5 Co-Creating Experiences and Levers for Experience Innovation 3 The Dynamic Model of Customer Loyalty Fundraising for Culture: Attracting Donors and Raising Funds 5 Research and Promotion as Key Vector for Success | Cenacolo Vinciano - Chiara Rostagno, Director...
Business analysis & Scrum with JIRA for Software development
by Akhilendra Singh MBA, CSPO, PSM1- 4.1
16.5 hours on-demand video
You will also get templates for product backlog and other documents. So whether you are looking for a business analyst jobs, product owner jobs, product manager job, business analysis certifications or business analysis courses online, it can help you. This course will be helpful for those who are preparing for IIBA's certifications like CCBA, CBAP etc....
$13.99
How to attract a steady flow of happy, wellness clients
- 4.6
1 hour on-demand video
We will dive deep into three phases of success through: ideal client identification, client attraction and marketing, and customer satisfaction and retention. Developing a customer service and client benefits program that will ensure you can continue to share your wellbeing with your new clients year-after-year...
$12.99
Designing the Future of Work
by Associate Professor Simon McIntyre- 4.7
Approx. 13 hours to complete
AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service Skills For the Future Workplace - via Amplify The Process of Service Design. AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service CASE STUDY: Redesigning The Bower for the Future. Advice for Designers Working within Businesses....
Complete Salesforce Classic and Mobile New User Training
by Mike Wheeler- 4.4
6.5 hours on-demand video
Salesforce Marketing, Sales and Service Cloud New User Training. If you are new to Salesforce and need a firm understanding of the platform, as a whole, this course is for you. Learn Salesforce analytics to measure user adoption, and key metrics for Marketing, Sales and Service through our Reports and Dashboards section....
$13.99
Niche Marketing made EASY
by Wolf Matejek- 4.2
1.5 hours on-demand video
Growing your customer base to achieve higher sales. My niche marketing class is full of valuable tips and advice which makes it easy for everyone to develop a marketing strategy that works and which helps to grow your customer base and business as a whole. How to create niche marketing materials for your business...
$11.99
Applying Data Analytics in Marketing
by Joseph T. Yun- 4.4
Approx. 17 hours to complete
Students will learn to identify the ideal analytic tool for their specific needs; understand valid and reliable ways to collect, analyze, and visualize data; and utilize data in decision making for their agencies, organizations or clients. 1 Introduction to Marketing Analytics and Customer Satisfaction 1 Customer Satisfaction 2 Experiment Design: Controlling for Experimental Errors...
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Case studies in business analytics with ACCENTURE
by Nicolas Glady- 3.7
Approx. 8 hours to complete
Who is this course for ? During the first two MOOCs, we focused on specific techniques for specific applications. - hence, reflect on the possible solutions and added-value applications that could be proposed for their capstone project. Special attention will be paid to the "value case" of the issue raised to prepare you for the capstone project of the specialization....
Spark and Python for Big Data with PySpark
by Jose Portilla- 4.6
10.5 hours on-demand video
If you're ready to jump into the world of Python, Spark, and Big Data, this is the course for you! Classify Customer Churn with Logisitic Regression Use Spark with Random Forests for Classification Get set up on Amazon Web Services EC2 for Big Data Analysis...
$22.99
Facebook Application Development from Scratch
by Gautam Devaraj- 3.5
41 mins on-demand video
They can provide communication between your customers and your customer service team, allow people to sign up for and receive your newsletter or provide your customers with special rewards. Keep Customers in the Know Reach Customer Support Make Appointments and Reservations Promote Special Events and Occasions Reward Fans Collect Customer Feedback Why this course?...
$9.99